Reviews of Authenticator App ◦

By: Apex Innovate Limited App

List of user reviews and ratings for Authenticator App ◦

Total ratings

4.40 (Rating count: 981)

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Review summary

User reviews largely describe this app as a deceptive, paid fake Google Authenticator. Users report automatic, high-cost subscriptions (~$40), misleading ads, and charges for an app that provides little to no value. Many state it’s not compatible with their services, leading to ongoing payment requests. Refunds and cancellations are difficult, with several recounts of denied refunds. Overall, the app is portrayed as predatory and not worth use; reviewers warn others to avoid it and seek the legitimate Google Authenticator.

Pros

Cons

Charges a $39.99–$42+ subscription automatically or without clear consent, leaving users out of pocket.
Deceptive advertising / bait-and-switch, with the app marketed as Google Authenticator or similar while not being the authentic product.
Not free or required, with sign-up prompts that push users into a premium subscription before any usable functionality.
Not compatible with intended services or not needed, resulting in ongoing payment requests and user frustration.
Refunds are difficult or denied; customers report Apple refunds refused or subscription cancellation issues.

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User Reviews

Recent rating average: 1.10

All time rating average: 4.40

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90% (19)

Date	Author	Comment
2025-07-31	42*****	I was downloading an app for work and this pre-populated and required me to go through the prompts in order to continue my download and then charge me $40. I immediately canceled, but this clearly is a historical issue with this app and should get a refund.
I was downloading an app for work and this pre-populated and required me to go through the prompts in order to continue my download and then charge me $40. I immediately canceled, but this clearly is a historical issue with this app and should get a refund.
2025-07-16	mh*****	As the other review with the same title, I fell for this TRICK as well! DO NOT fall use this, Symantec VIP is free, this is a scam!! Cancelled already and told them to keep my $$ as I just want nothing to do with a company like this.
As the other review with the same title, I fell for this TRICK as well! DO NOT fall use this, Symantec VIP is free, this is a scam!! Cancelled already and told them to keep my $$ as I just want nothing to do with a company like this.
2025-07-14	Ga*****	I had to download this app to set up an online store. It was noted on my platform that the app was free. When I went to open it, it took me to the page to sign up for the subscription. It needed my finger print which I did not give, however it seemed to time out and signed me up for the subscription anyway. Kinda feel like I had $40!stolen from me.
I had to download this app to set up an online store. It was noted on my platform that the app was free. When I went to open it, it took me to the page to sign up for the subscription. It needed my finger print which I did not give, however it seemed to time out and signed me up for the subscription anyway. Kinda feel like I had $40!stolen from me.
2025-06-23	Pe*****	I thought this process was slow, complicated and expensive.
I thought this process was slow, complicated and expensive.
2025-06-17	Bl*****	I downloaded this app to use it it didn’t sync with the service I was attempting to use and, upon further research, I found out this app was incorrect for that service and wasn’t compatible with the other app involved so now I’m dealing with incessant requests for payment from my Apple Account from this company and their incompatible app….
I downloaded this app to use it it didn’t sync with the service I was attempting to use and, upon further research, I found out this app was incorrect for that service and wasn’t compatible with the other app involved so now I’m dealing with incessant requests for payment from my Apple Account from this company and their incompatible app….
2025-05-12	Bu*****	1 star bc it wouldn’t let me leave 0. I searched up the exact name of a different app needed for my job. This one apparently was put first on the list and I mistakenly clicked it instead and when I downloaded the app it automatically signed me up for a year subscription ($42+ change) that I did not need or want. I was denied a refund. So beware that when you search up a specific other app this one comes up first and then you’re stuck with an app you will not use.
1 star bc it wouldn’t let me leave 0. I searched up the exact name of a different app needed for my job. This one apparently was put first on the list and I mistakenly clicked it instead and when I downloaded the app it automatically signed me up for a year subscription ($42+ change) that I did not need or want. I was denied a refund. So beware that when you search up a specific other app this one comes up first and then you’re stuck with an app you will not use.
2025-05-09	Cz*****	THIS IS NOT GOOGLE AUTHENTICATOR! This is a copy that tries to sell you a $40 subscription for a product that Google offers for free! Their ad makes it look like you are getting Google Authenticator, but you are NOT. Do not download this app. Get the authentic Google Authenticator.
THIS IS NOT GOOGLE AUTHENTICATOR! This is a copy that tries to sell you a $40 subscription for a product that Google offers for free! Their ad makes it look like you are getting Google Authenticator, but you are NOT. Do not download this app. Get the authentic Google Authenticator.
2025-04-22	Na*****	Can’t believe this costs money and we have to enter a code instead of pushing a button on my phone. All the other Authenticator apps I have used before were free and only made me push a button instead of entering a 6 digit code like this one does. So disappointing.
Can’t believe this costs money and we have to enter a code instead of pushing a button on my phone. All the other Authenticator apps I have used before were free and only made me push a button instead of entering a 6 digit code like this one does. So disappointing.
2025-04-03	Th*****	While trying to get an authentication code this application spoon fed me to a $40 charge that I have yet to be able to refund.Be careful with this as it’s not necessary to spend $40 dollars I am not he only person saying this so be careful.
While trying to get an authentication code this application spoon fed me to a $40 charge that I have yet to be able to refund.Be careful with this as it’s not necessary to spend $40 dollars I am not he only person saying this so be careful.
2025-02-18	jo*****	In the course of setting this for accessing my Social Security account. Paid my 40 bucks. Back to the site to find that I didn't really need it. Didn't realise it was going to cost 40 bucks for a perfectly useless app.
In the course of setting this for accessing my Social Security account. Paid my 40 bucks. Back to the site to find that I didn't really need it. Didn't realise it was going to cost 40 bucks for a perfectly useless app.