Reviews of Empeon Hub

By: Empeon App

List of user reviews and ratings for Empeon Hub

Total ratings

2.40 (Rating count: 21)

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Review summary

Users broadly like having an app for payroll access, but the majority report reliability and UX problems: login/auth failures, blank screens and crashes, redirects to the website, and missing core features like viewing hours or pay stubs. Download issues and confusing navigation further degrade usability. Overall, the app is valued in principle but is often unusable in practice according to multiple reviews.

Pros

Provides direct access to payroll/employee information and is considered robust by some users.
Convenient to have a dedicated payroll app for quick access to pay-related data.
Some users report the app works as expected and it’s from a reputable company.

Cons

Frequent login/authentication issues and sign-in failures (including email verification problems and lack of Face ID).
Blank white screen, crashes, or freezing; app often fails to load.
Excessive redirection to the website instead of staying in the app, diminishing native app usability.
Inability to view or download pay stubs and hours/pay details; missing essential features like total hours, hours worked, and pay details.
Downloads are unclear or awkward (e.g., pay stubs saved to the Files app with no guidance) and overall poor UX.

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User Reviews

Recent rating average: 1.70

All time rating average: 2.40

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63% (17)

Date	Author	Comment
2026-05-14	ri*****	I’ve had this up for a couple of years, it’s always given me a lot of trouble, right now it’s frozen up again, and I can’t get in to punch in for work… I would hope that there would be a better option rather than this app
I’ve had this up for a couple of years, it’s always given me a lot of trouble, right now it’s frozen up again, and I can’t get in to punch in for work… I would hope that there would be a better option rather than this app
2026-04-24	Pr*****	It only works once in a month for me. Everytime I want to see my checks it says something went wrong
It only works once in a month for me. Everytime I want to see my checks it says something went wrong
2026-04-17	So*****	the app is very glitchy im tryna view my paystub it just not letting me sign on!
the app is very glitchy im tryna view my paystub it just not letting me sign on!
2026-04-15	🫤*****	I wish I can EASILY see total worked hours on your app as I easily see it on your website. Otherwise I will soon delete it for not being useful to me for the thing that I care about: Total time.
I wish I can EASILY see total worked hours on your app as I easily see it on your website. Otherwise I will soon delete it for not being useful to me for the thing that I care about: Total time.
2026-01-29	ap*****	App works as it should and great company
App works as it should and great company
2026-01-12	nd*****	sadly i have to use this app for work and to be honest i wish i didnt. it’s riddled with bugs barely wants to load. being forced to use this app is almost as stressful as my job itself… i hate it
sadly i have to use this app for work and to be honest i wish i didnt. it’s riddled with bugs barely wants to load. being forced to use this app is almost as stressful as my job itself… i hate it
2025-12-20	Na*****	The app really needs to have an option to view the total hours worked and total paid hours. As of now you literally have to count the hours yourself.
The app really needs to have an option to view the total hours worked and total paid hours. As of now you literally have to count the hours yourself.
2025-11-08	mi*****	this app literally does not work. i've called my employers twice to get my email reconfirmed and every time it tells me my email is valid. it sends me to the app just for it to tell me the same email and password that it JUST confirmed isn't valid some serious work needs to be done here !
this app literally does not work. i've called my employers twice to get my email reconfirmed and every time it tells me my email is valid. it sends me to the app just for it to tell me the same email and password that it JUST confirmed isn't valid some serious work needs to be done here !
2025-08-11	♥️*****	This app is the worst work related app I’ve ever had to use! Can’t “check time card”punches… and it also doesn’t give options to change needed things… not to mention it took a year and a half to get my PRIMARY work Facility back under my account… after it just disappeared!
This app is the worst work related app I’ve ever had to use! Can’t “check time card”punches… and it also doesn’t give options to change needed things… not to mention it took a year and a half to get my PRIMARY work Facility back under my account… after it just disappeared!
2025-08-09	PB*****	Every time i log in, it go to the browser and i sign in and It Does Not take me back to the app. I had the face id activated to avoid it, still takes me to the browser and i’m stuck on a blank page and unable to access my account. Doesn’t work at all, constantly deleting and re-downloading for it to be just wasted storage on my phone. I am not the only one, in my workspace colleagues are having the same problem with your app.. It needs to be fixed..
Every time i log in, it go to the browser and i sign in and It Does Not take me back to the app. I had the face id activated to avoid it, still takes me to the browser and i’m stuck on a blank page and unable to access my account. Doesn’t work at all, constantly deleting and re-downloading for it to be just wasted storage on my phone. I am not the only one, in my workspace colleagues are having the same problem with your app.. It needs to be fixed..