Reviews of PANYNJ Virtual Taxi Dispatch

By: Port Authority NY/NJ App

List of user reviews and ratings for PANYNJ Virtual Taxi Dispatch

Total ratings

2.10 (Rating count: 166)

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User Reviews

Recent rating average: 1.50

All time rating average: 2.10

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92% (35)

Date	Author	Comment
2026-05-15	Fa*****	This app is terrible. GPS and location tracking fail constantly, making it impossible to join queues properly. Drivers lose time and money because of these bugs. The app is slow, outdated, and unreliable. Please fix the location system and improve stability.
This app is terrible. GPS and location tracking fail constantly, making it impossible to join queues properly. Drivers lose time and money because of these bugs. The app is slow, outdated, and unreliable. Please fix the location system and improve stability.
2026-03-04	ta*****	Worst Airport Queue System for TLC Drivers in New York This is by far one of the most frustrating and unfair apps for TLC drivers in New York. The airport queue system is a complete disaster. You can wait for hours just to get into the queue, and sometimes it takes up to a full day before you’re even able to accept a ride. The process is extremely difficult and unclear. You move closer to the airport hoping to receive requests — and suddenly the trip disappears. No explanation. No transparency. No consistency. Going online is another nightmare. You have to press the button over and over again because the app keeps glitching or kicking you out. It feels unstable and unreliable, especially when drivers depend on it to make a living. Drivers waste gas, time, and energy dealing with this broken system. There is no proper support and no clear explanation of how rides are distributed. Very disappointing experience. TLC drivers deserve much better than this.
Worst Airport Queue System for TLC Drivers in New York This is by far one of the most frustrating and unfair apps for TLC drivers in New York. The airport queue system is a complete disaster. You can wait for hours just to get into the queue, and sometimes it takes up to a full day before you’re even able to accept a ride. The process is extremely difficult and unclear. You move closer to the airport hoping to receive requests — and suddenly the trip disappears. No explanation. No transparency. No consistency. Going online is another nightmare. You have to press the button over and over again because the app keeps glitching or kicking you out. It feels unstable and unreliable, especially when drivers depend on it to make a living. Drivers waste gas, time, and energy dealing with this broken system. There is no proper support and no clear explanation of how rides are distributed. Very disappointing experience. TLC drivers deserve much better than this.
2026-02-21	JJ*****	Hate jt
Hate jt
2026-01-07	tl*****	The worst app developers and developer
The worst app developers and developer
2025-10-10	🗿*****	The app keeps on kicking you out .I takes multiple hours just to join the queue .
The app keeps on kicking you out .I takes multiple hours just to join the queue .
2025-09-10	wh*****	I keep trying to get in que but the app says the queue is full , how is the queue full when it’s online.
I keep trying to get in que but the app says the queue is full , how is the queue full when it’s online.
2025-09-09	Ra*****	It takes over 2 hours sometimes to join the queue, that’s excluding the constant crashing of the app. I expect great things from the Port Authority and this is not it.
It takes over 2 hours sometimes to join the queue, that’s excluding the constant crashing of the app. I expect great things from the Port Authority and this is not it.
2025-08-27	sn*****	I have to sit for hours trying to join the queue, i even make my daughter do it sometimes as it would possible benefit me but watching her sit for hours clicking 20000 times, I just give up! This app is not great although SOMETIMES it offers a decent amount of money but at what cost? This app is supposed to make it easier for us taxi drivers but it is clearly not, it’s extremely time consuming. Not just that but when I do join the queue after clicking for more than 1000 times, sometimes a glitch can happen and the queue automatically gets removed! So many hours of clicking and tapping GONE! Please fix this app for the sake of us Taxi drivers.
I have to sit for hours trying to join the queue, i even make my daughter do it sometimes as it would possible benefit me but watching her sit for hours clicking 20000 times, I just give up! This app is not great although SOMETIMES it offers a decent amount of money but at what cost? This app is supposed to make it easier for us taxi drivers but it is clearly not, it’s extremely time consuming. Not just that but when I do join the queue after clicking for more than 1000 times, sometimes a glitch can happen and the queue automatically gets removed! So many hours of clicking and tapping GONE! Please fix this app for the sake of us Taxi drivers.
2025-06-25	Mr*****	Cross
Cross
2025-05-04	Sa*****	This app has multiple glitches and always gives issues. I spend so much time clicking to get in the queue and it always takes over an hour. After getting in the app has glitched multiple times for me and randomly takes me out of the queue without me clicking anything. This app needs serious changes
This app has multiple glitches and always gives issues. I spend so much time clicking to get in the queue and it always takes over an hour. After getting in the app has glitched multiple times for me and randomly takes me out of the queue without me clicking anything. This app needs serious changes