Reviews of Home Security - Camera Scanner

By: Appurple App

List of user reviews and ratings for Home Security - Camera Scanner

Total ratings

3.90 (Rating count: 2,166)

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Review summary

Reviews largely condemn Home Security - Camera Scanner as misleading and fraudulent, citing unauthorized weekly charges, difficult cancellations, and misrepresentation as Wyze/Nest products. While a few note rare positives (basic camera functionality or refund promises), the dominant themes are scams, poor UX, and refund challenges.

Pros

Some reviewers mention helpful customer service and refund promises, implying integrity.
A few reviews note that the cameras themselves work when using the app, indicating basic functionality.
A rare positive point mentions consideration to choose this company in the future if they need similar service.

Cons

Unauthorized or surprise charges, including weekly fees (e.g., $9.99/$10) with reports of scams.
Misleading presence, with users feeling the app poses as Wyze or another legitimate camera app and uses false advertising.
Difficulty canceling or unsubscribing, with many noting no clear in-app way to cancel or a hidden cancellation process.
Poor setup experience and user interface; many users cannot set up the camera or use the app as advertised.
Refunds are commonly denied or hard to obtain, with some reports of Apple dispute outcomes and no refunds.

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User Reviews

Recent rating average: 1.80

All time rating average: 3.90

Upgrade to see all 87 reviews

82% (71)

Date	Author	Comment
2026-07-23	Sa*****	Having to pay $40.00 a year to use your app to see your cameras is a ripoff when especially when it used to be free just another way to take your money from you.
Having to pay $40.00 a year to use your app to see your cameras is a ripoff when especially when it used to be free just another way to take your money from you.
2026-07-22	Fa*****	Only way this camera works now is if you’re hooked into their overpriced network.
Only way this camera works now is if you’re hooked into their overpriced network.
2026-07-19	Ho*****	Doesn’t support Wyze cam and charges you before you can see that.
Doesn’t support Wyze cam and charges you before you can see that.
2026-07-19	Yu*****	Camera did not connect and refund is not refunded. Unable to contact customer service.
Camera did not connect and refund is not refunded. Unable to contact customer service.
2026-07-13	Ve*****	Pretends to work with cameras that it doesn’t work with and charges you to use it.
Pretends to work with cameras that it doesn’t work with and charges you to use it.
2026-07-11	ga*****	There are no instructions for connecting, and if you use the app it asks you to scan QR code, and there isn’t any to scan. The U tube video has an indescribably irritating person arrogantly explaining the product, but also is useless in assisting setting up this camera
There are no instructions for connecting, and if you use the app it asks you to scan QR code, and there isn’t any to scan. The U tube video has an indescribably irritating person arrogantly explaining the product, but also is useless in assisting setting up this camera
2026-07-09	Kw*****	Kwik Sak
Kwik Sak
2026-07-09	Mo*****	Nico
Nico
2026-07-08	Ja*****	This is not the app needed to setup my Wyze products. Being charged $39.99 is a total scam and you get no reply to the “contact us”
This is not the app needed to setup my Wyze products. Being charged $39.99 is a total scam and you get no reply to the “contact us”
2026-07-08	Ne*****	Don't buy. Once you buy this device they require you to buy an internet service to keep it running. Almost $500 a year.
Don't buy. Once you buy this device they require you to buy an internet service to keep it running. Almost $500 a year.