Features & Capabilities

Unlock your health journey with MediDrive: Easy, on-demand rides for health plan members. Travel with peace of mind!

Welcome to MediDrive, where managing your health-related transportation is simplified, accessible, and reliable!

Here's how MediDrive transforms your healthcare journey:

On-Demand Ride Requesting: Need to visit a healthcare facility? Request an on-demand ride with your medical center and get picked up in no time. With reliability at its core, MediDrive ensures you're never late for an appointment.

In-App Ride Monitoring: Track your ride in real-time within the app. You’ll always know where your ride is and when it's expected to arrive, giving you peace of mind and control over your schedule.

Safe and Secure: Your safety and privacy matter to us. MediDrive's platform is designed with top-notch security measures, so you can rest assured that your data is protected.

24/7 Support: Day or night, our support team is here to assist you. Whether you have a question or need help with a ride, MediDrive is only a message or call away.

Feedback and Rating System: Your input drives us forward. Rate your ride experience and provide feedback directly in the app. Your insights help us improve and deliver the service you deserve.

Cost-Effective: Forget about out-of-pocket expenses for your health-related travels. With MediDrive, your rides are covered by your health plan, making healthcare access more affordable.

How to Get Started:

Download the MediDrive app.

  1. Login using your phone number.
  2. That's it!

We're on a Mission: At MediDrive, we believe that transportation should never be a barrier to healthcare. Our app is designed to ensure that every health plan member has access to the care they need, when they need it. Join us on this journey by downloading MediDrive and taking the first step towards easier, stress-free healthcare transportation.

Download MediDrive now and experience the future of healthcare mobility!

User Growth & Download Statistics

App
By:
Medidrive LLC
Rating:
1.30
(44)
Version:
1.3.0 Last updated: 2026-06-26
Version code:
887337767
Creation date:
2024-02-28
Compatible devices:
Size:
39.98MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-27
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Medidrive LLC
Apple Apps Store
https://apps.apple.com/us/app/medidrive/id6478545992

User Reviews

Reviews for MediDrive are overwhelmingly negative. Users report frequent login and account problems, inability to register or log in, and repeated data mismatches after provider changes. The core function—booking rides—is repeatedly broken or unreliable: you cannot schedule trips, search addresses, or add members; estimates fail; round trips problems. When trips are booked, they can disappear, cancel without notice, or arrive late, risking missed appointments. Customer support is often unresponsive or unhelpful, with long hold times or nonfunctional contact channels. Accessibility, particularly wheelchair transportation, is poorly supported.
Pros
Cons
  • Frequent login/registration problems and account data issues
  • Booking flow is broken: cannot schedule trips, address search fails, or adding a member is not possible
  • Trips disappear, get canceled without notification, or arrive late, causing missed appointments
  • Customer support is nonresponsive or unhelpful with long hold times and nonfunctional contact channels
  • Wheelchair transportation is not reliably supported, making it hard or impossible for wheelchair users to get rides
Recent reviews
RUN!!!!! I have spent over 130 minutes trying to get the app to work to no avail. I even had a customer service rep tell me they had no tech support. They do not have the ability to submit claims through the app and you must print the claims form, have it manually signed, email a copy to the claims department and then wait FOUR TO SIX WEEKS for mileage reimbursement. Obscene! The former company my insurance had processed claims in days! At worst - one week. If I could give a zero rating I would. Do not recommend.
by Vi*****, 2026-06-02

This company is a JOKE. I have been patient with the company, They don’t know what they are doing . I have been submitting all trip logs paper / on the app . Just for them to SAY all my trips for month of April were canceled! Just a waist of time . Just over it! If I can leave 0 stars I would!
by ta*****, 2026-05-27

I don’t know if anybody else is having the same issue, but I am not getting my direct deposit for mileage reimbursement. It’s been past the six week mark and every time I call I’m getting the runaround. Now I’m being told they don’t even have anybody to speak to in the claims department. Unacceptable.
by Fu*****, 2026-05-21
View all user reviews ›

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