Reviews of Ethos Cannabis Dispensaries

By: MLH MSO Holdco Inc

List of user reviews and ratings for Ethos Cannabis Dispensaries

Total ratings

4.50 (Rating count: 315)

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Review summary

Review consensus shows users praising Ethos staff and the new app's potential, but recurring issues with login, reliability, ordering, rewards, and UI hinder use. The app often fails to log in, loads slowly or not at all, and sometimes can't reflect orders or points. Improvements in authentication, performance, and rewards syncing would be needed to realize the app's intended convenience.

Pros

Friendly, knowledgeable staff at Ethos stores
The app offers easier access to Ethos services and is viewed as a smoother upgrade from the website
Ordering and rewards features are present in the app and valued by some users

Cons

Major login/authentication issues (login failures, verification codes failing, inconsistent login across tabs)
App reliability problems (crashes, freezes, slow performance, not loading full menus or prices, sort by issues)
Ordering and account linking problems (unable to place orders on the app, accounts not linked, orders not appearing)
Rewards/points system unreliability (points not updating or delayed)
UI/UX glitches and broken features (profile save errors, username errors, “View Entire Menu” opening the website, support tab redirect)

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User Reviews

Recent rating average: 3.50

All time rating average: 4.50

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4% (13)

Date	Author	Comment
2026-05-11	ca*****	Awesome
Awesome
2026-05-02	Ch*****	There was in update in the last month that logged me out. No matter what I do the code they send me in email or phone number fails every time. Can’t log in at all. EDIT: App had another update. Still broken, the verify button does not work no matter how many login codes they send. Website works ok. App is broken trash.
There was in update in the last month that logged me out. No matter what I do the code they send me in email or phone number fails every time. Can’t log in at all. EDIT: App had another update. Still broken, the verify button does not work no matter how many login codes they send. Website works ok. App is broken trash.
2026-04-27	mk*****	the app is an easier version of the website and i’ve only ever met the nicest workers and people in their stores. i got very lucky in ethos being my closest option, because out of the places i’ve tried, ethos is my favorite place to go
the app is an easier version of the website and i’ve only ever met the nicest workers and people in their stores. i got very lucky in ethos being my closest option, because out of the places i’ve tried, ethos is my favorite place to go