Reviews of Ethos Cannabis Dispensaries

By: MLH MSO Holdco Inc App

List of user reviews and ratings for Ethos Cannabis Dispensaries

Total ratings

4.80 (Rating count: 1,054)

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Review summary

Review consensus shows users praising Ethos staff and the new app's potential, but recurring issues with login, reliability, ordering, rewards, and UI hinder use. The app often fails to log in, loads slowly or not at all, and sometimes can't reflect orders or points. Improvements in authentication, performance, and rewards syncing would be needed to realize the app's intended convenience.

Pros

Friendly, knowledgeable staff at Ethos stores
The app offers easier access to Ethos services and is viewed as a smoother upgrade from the website
Ordering and rewards features are present in the app and valued by some users

Cons

Major login/authentication issues (login failures, verification codes failing, inconsistent login across tabs)
App reliability problems (crashes, freezes, slow performance, not loading full menus or prices, sort by issues)
Ordering and account linking problems (unable to place orders on the app, accounts not linked, orders not appearing)
Rewards/points system unreliability (points not updating or delayed)
UI/UX glitches and broken features (profile save errors, username errors, “View Entire Menu” opening the website, support tab redirect)

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User Reviews

Recent rating average: 4.60

All time rating average: 4.80

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42% (16)

Date	Author	Comment
2026-08-20	Ka*****	Everyone that works there is extra pleasant! They’re very helpful to Help What is wrong with you? It is like going to a candy store and the doctor at the same time!
Everyone that works there is extra pleasant! They’re very helpful to Help What is wrong with you? It is like going to a candy store and the doctor at the same time!
2026-08-14	Be*****	I love the team they are all so seeet to me always a pleasure to visit them and the store
I love the team they are all so seeet to me always a pleasure to visit them and the store
2026-08-07	Fa*****	They are one of the best in Watertown. Jenny was the best employee ever! She will be missed.
They are one of the best in Watertown. Jenny was the best employee ever! She will be missed.
2026-08-02	Aw*****	I absolutely love this store. They have great deals going on literally all the time, and the employees are so friendly and welcoming. I recommend this place to EVERYONE!!!
I absolutely love this store. They have great deals going on literally all the time, and the employees are so friendly and welcoming. I recommend this place to EVERYONE!!!
2026-07-21	Me*****	Pretty much only dispensary i use, i love the rewards system and also the workers there are super friendly and helpful! Always feel welcome when i come in!! Harmarville location is the best!!
Pretty much only dispensary i use, i love the rewards system and also the workers there are super friendly and helpful! Always feel welcome when i come in!! Harmarville location is the best!!
2026-07-17	li*****	I love that I can see my previous orders now!!
I love that I can see my previous orders now!!
2026-07-16	JT*****	By far the best in our area when it comes to quality with both products & customer service. Great staff all around & just also a great feel to the store or vibes as the kids would say. Just a pleasure every time I’ve been so far.
By far the best in our area when it comes to quality with both products & customer service. Great staff all around & just also a great feel to the store or vibes as the kids would say. Just a pleasure every time I’ve been so far.
2026-07-07	Bi*****	I have not received any rewards points for my last 3-4 purchases. Kind of a shame, spent a fair amount of money at the store but out of principle I absolutely will not be going back there.
I have not received any rewards points for my last 3-4 purchases. Kind of a shame, spent a fair amount of money at the store but out of principle I absolutely will not be going back there.
2026-07-06	Hi*****	they have a better quality product here
they have a better quality product here
2026-06-30	ba*****	Great staff super friendly, make shopping easy and fast. They give Product an excellent daily deals. I highly recommend to anyone looking for a shop
Great staff super friendly, make shopping easy and fast. They give Product an excellent daily deals. I highly recommend to anyone looking for a shop