Reviews of AVG TuneUp - CleanUp & Cleaner

By: AVG eCommerce CY Limited

List of user reviews and ratings for AVG TuneUp - CleanUp & Cleaner

Total ratings

4.70 (Rating count: 2,266)

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Review summary

Users report mixed results: AVG TuneUp can clean duplicates and free storage, and some users note improvements and a usable free option. However many reviews highlight hidden charges after trials, refund disputes, confusing subscription management, intrusive ads, and features that block deletion or require payment. Data loss concerns, like accidentally removing contact names, are also mentioned. Overall sentiment is divided: the app is reportedly useful for cleaning but billing UX and gating raise serious dissatisfaction.

Pros

Cleans duplicates and frees up storage space
Has a free version and is usable without immediate payment
Users perceive improvements in recent versions
AVG branding and association with AVG Antivirus provides perceived trust

Cons

Hidden charges after a free trial with difficult refunds
In-app activation/subscription management is confusing or unavailable
Ads and upsell promotions interrupt the cleanup experience
Gating features that prevent deletion or use until payment
Cleanup can remove or mislabel important data (e.g., favorites/contacts)

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User Reviews

Recent rating average: 2.60

All time rating average: 4.70

Upgrade to see all 2,266 reviews

0% (11)

Date	Author	Comment
2026-04-14	JO*****	I’m disgusted and beyond frustrated with the way I get robbed out of left field by these apps who offer a free trial and then immediately place a hold on my card that there’s no way to undo unless I dispute the charge and then my bank has to cancel my card and all this drama cause Apple then who I’ve been a loyal customer purchasing nearly every phone since the first iPhone keeping up with every new phone since its release not limited to the several MacBook pro’s, iPads, ipad mini, Apple Watches, Mac Desktop, Apple TV’s, more than 500 movies purchased on iTunes and yet Apple God forbid doesn’t have a card on file in the event u have to cancel your card due this fraud since Apple has played a key role in gaining my trust then allows these ridiculous crooked apps to make their way in to the iTunes Store that I would never expect to then deny me when this is an ongoing problem will no refund me for apps I cancelled before the free trial Still charged me but some apps I never heard of! I am completely insulted over the thousands and thousands of dollars I’ve invested into Apple and I hold them totally responsible for not screening these app creators getting away with this fraud when they are truly the overpriced crooks that have become completely overrated and their phones practically promise to have all these features that I never noticed the difference since the iPhone 10. Other than the charging port which addressed so many issues with the charging cords before for years that left me with blinking Apple logos and battery issues cause of so many bad cords and stupidity. If I had to calculate all together how much money I’ve given this company between cords and movie purchases all is an easy 100k and what i pay them on daily basis I feel like is always a few dollars, seeing my monthly statement I can’t even keep my new card when it comes on Apple and see how much more money I have at the end of the month. It’s really pissing me off that with all the money they made off of me that then if I don’t have an active card or if my card has no money left in my account since they overdrawn and rape my bank account daily then I can’t even watch a single movie that I freaken purchased to never have a physical copy to show ownership I have to be obligated to keep an active card on file they can keep robbing me thru these methods and deny me when the $2.99 or $6.99 refund is such a slap in the face when I’ve given them So much of my money the last 20 years. Avg is just one of many Apple enables this crooked scheme that everyone piggybacks thru the consumers loyalty and trust it has for Apple will diminish if this is happening as often as it has been done to me!
I’m disgusted and beyond frustrated with the way I get robbed out of left field by these apps who offer a free trial and then immediately place a hold on my card that there’s no way to undo unless I dispute the charge and then my bank has to cancel my card and all this drama cause Apple then who I’ve been a loyal customer purchasing nearly every phone since the first iPhone keeping up with every new phone since its release not limited to the several MacBook pro’s, iPads, ipad mini, Apple Watches, Mac Desktop, Apple TV’s, more than 500 movies purchased on iTunes and yet Apple God forbid doesn’t have a card on file in the event u have to cancel your card due this fraud since Apple has played a key role in gaining my trust then allows these ridiculous crooked apps to make their way in to the iTunes Store that I would never expect to then deny me when this is an ongoing problem will no refund me for apps I cancelled before the free trial Still charged me but some apps I never heard of! I am completely insulted over the thousands and thousands of dollars I’ve invested into Apple and I hold them totally responsible for not screening these app creators getting away with this fraud when they are truly the overpriced crooks that have become completely overrated and their phones practically promise to have all these features that I never noticed the difference since the iPhone 10. Other than the charging port which addressed so many issues with the charging cords before for years that left me with blinking Apple logos and battery issues cause of so many bad cords and stupidity. If I had to calculate all together how much money I’ve given this company between cords and movie purchases all is an easy 100k and what i pay them on daily basis I feel like is always a few dollars, seeing my monthly statement I can’t even keep my new card when it comes on Apple and see how much more money I have at the end of the month. It’s really pissing me off that with all the money they made off of me that then if I don’t have an active card or if my card has no money left in my account since they overdrawn and rape my bank account daily then I can’t even watch a single movie that I freaken purchased to never have a physical copy to show ownership I have to be obligated to keep an active card on file they can keep robbing me thru these methods and deny me when the $2.99 or $6.99 refund is such a slap in the face when I’ve given them So much of my money the last 20 years. Avg is just one of many Apple enables this crooked scheme that everyone piggybacks thru the consumers loyalty and trust it has for Apple will diminish if this is happening as often as it has been done to me!
2026-03-10	Ox*****	Oxx
Oxx
2025-12-26	Br*****	Was sent an activation code from AVG, but there’s no way to enter it on iOS as it only checks the apple account. A real bait and switch.
Was sent an activation code from AVG, but there’s no way to enter it on iOS as it only checks the apple account. A real bait and switch.