Reviews of Bask and Lather Co

By: Bask and Lather Co App

List of user reviews and ratings for Bask and Lather Co

Total ratings

4.90 (Rating count: 1,234)

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Review summary

Reviewers praise the Bask & Lather app for its ease of use and features like saving favorites and quick reordering. However, promo codes frequently fail to apply or are miscalculated, and customer service responsiveness can be slow, which dampens the overall experience.

Pros

Easy-to-use app with a smooth shopping experience.
Save favorites for quick, repeat purchases.
Quick reorder and streamlined navigation for purchasing.

Cons

Promo/discount codes often don't apply correctly in the app (e.g., 20% off not received; 15% shown instead of 20%).
Inconsistent or confusing discount codes and promotions (EXIT2025, 1IT5CCC2) across the app and site.
Customer service responsiveness can be slow or unhelpful when issues arise.

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User Reviews

Recent rating average: 4.00

All time rating average: 4.90

Upgrade to see all 24 reviews

8% (2)

Date	Author	Comment
2026-08-06	Wu*****	My hair was shedding from heat damage and the the bundle stopped the shedding and my hair grew even longer
My hair was shedding from heat damage and the the bundle stopped the shedding and my hair grew even longer
2025-12-24	pu*****	We downloaded the app that offers 20% off. Went to check out but never received the 20% offer. I deleted it
We downloaded the app that offers 20% off. Went to check out but never received the 20% offer. I deleted it
2025-11-07	fd*****	I now look forward to washing my hair. After years of washing my hair and blow drying my brittle hair with off the shelf products and watching so much of my hair fall out, I tried the shampoo and replenishing conditioner and my hair is soooo soft. The conditioner smells so good and my hair is super soft until the next wash. I give these products 10 stars❤️
I now look forward to washing my hair. After years of washing my hair and blow drying my brittle hair with off the shelf products and watching so much of my hair fall out, I tried the shampoo and replenishing conditioner and my hair is soooo soft. The conditioner smells so good and my hair is super soft until the next wash. I give these products 10 stars❤️
2025-10-26	Ki*****	Excellent
Excellent
2025-10-25	Ki*****	I had been watching the videos and finally decided to try it and when I say I am beyond satisfied!! My locs have never been this soft and moisturized dats and weeks after wash day no matter what I used before. This helped me fall in love with my locs again.
I had been watching the videos and finally decided to try it and when I say I am beyond satisfied!! My locs have never been this soft and moisturized dats and weeks after wash day no matter what I used before. This helped me fall in love with my locs again.
2025-10-13	In*****	Awesome products its really working on my hair.
Awesome products its really working on my hair.
2025-10-12	mz*****	This is one of the best products I’ve ever used for hair growth
This is one of the best products I’ve ever used for hair growth
2025-10-10	Mr*****	I initially went directly to the site, it signed up to get 15% off, the code was EXIT2025 and the calculations were off. It didn’t matter if applied to the $131.99 dollar amount - it should be $112.19 and not $119. Even when applied before or after taxes it is still wrong. In addition, I saw in small print - download the app and get 20%. I did and the code I was provided “1IT5CCC2” still only gave me 15%. This is not right, however I still prefer the product bundle because of the reviews. I hopes it lives up to the real deal. Or my next review will not be so pleasant.
I initially went directly to the site, it signed up to get 15% off, the code was EXIT2025 and the calculations were off. It didn’t matter if applied to the $131.99 dollar amount - it should be $112.19 and not $119. Even when applied before or after taxes it is still wrong. In addition, I saw in small print - download the app and get 20%. I did and the code I was provided “1IT5CCC2” still only gave me 15%. This is not right, however I still prefer the product bundle because of the reviews. I hopes it lives up to the real deal. Or my next review will not be so pleasant.
2025-10-09	lo*****	I cannot believe I’m writing this, but, thank you guys for a product, that I absolutely love and standbye, it has transformed the texture of my hair back to luster, shine, and growth! ❤️‍🔥
I cannot believe I’m writing this, but, thank you guys for a product, that I absolutely love and standbye, it has transformed the texture of my hair back to luster, shine, and growth! ❤️‍🔥
2025-09-03	Hi*****	Would not recommend! My issue is not with the products but with the lack of responsiveness/customer service. I have reached out to this company four consecutive times and have yet to receive a response. Will ensure to communicate my disappointment and dissatisfaction on all socials, communities and platforms.
Would not recommend! My issue is not with the products but with the lack of responsiveness/customer service. I have reached out to this company four consecutive times and have yet to receive a response. Will ensure to communicate my disappointment and dissatisfaction on all socials, communities and platforms.