Reviews of PCFCU MyMobile App

By: Pinal County Federal Credit Union App

List of user reviews and ratings for PCFCU MyMobile App

Total ratings

4.80 (Rating count: 1,492)

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Review summary

Users generally like the app's simplicity and fresh design and the ability to perform basic banking on their phone. However, repeated reliability issues, payment/deposit posting delays, compatibility/install problems, and missing transaction details/features significantly detract from the experience.

Pros

Easy to use and intuitive navigation.
Clean, modern, and refreshed UI compared to the old app.
Core mobile banking functionality is available (basic transactions from the phone).

Cons

Reliability issues: the app often fails to load or display current balance, causing an inconsistent user experience.
Payment and deposit processing delays or incorrect posting (e.g., mobile deposits delayed, payments posting late).
Compatibility and installation problems (requires a very new device like iPhone 17 or newer; install/display issues on some devices).
Lack of detailed transaction information and missing features (cannot see which card is being paid; desire for more detailed card transactions and the ability to order a replacement card).

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User Reviews

Recent rating average: 3.60

All time rating average: 4.80

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33% (5)

Date	Author	Comment
2026-07-06	Pa*****	Not allowing amount of transfer to change from $20!
Not allowing amount of transfer to change from $20!
2026-02-16	fj*****	Other facilities where I’ve had my accounts allow us to have a text for every transaction. I would like for PCFCU to also have this option which they do not.
Other facilities where I’ve had my accounts allow us to have a text for every transaction. I would like for PCFCU to also have this option which they do not.
2026-01-14	PN*****	Amazing staff, no long wait time. Always providing the best service
Amazing staff, no long wait time. Always providing the best service
2025-10-30	KD*****	This new app will not allow me to use it, it keeps saying I need an iPhone 17 or newer. Completely garbage!
This new app will not allow me to use it, it keeps saying I need an iPhone 17 or newer. Completely garbage!
2025-09-18	Ra*****	Maricopa branch has awesome tellers Sam Mylissa Christina mahnlia are very professional good customer service good job lady’s
Maricopa branch has awesome tellers Sam Mylissa Christina mahnlia are very professional good customer service good job lady’s
2025-09-05	Tr*****	The website is very helpful and easy to use
The website is very helpful and easy to use
2025-05-24	Cu*****	I really enjoy the face of this App! It’s very easy to navigate compared to other Apps I have!
I really enjoy the face of this App! It’s very easy to navigate compared to other Apps I have!
2025-03-20	AZ*****	Great App .. easy to use
Great App .. easy to use
2025-01-05	Be*****	This app lets me do basic bank business from my phone. I’d love to be able to order a replacement card with out having to call the credit union, or see more detailed transactions on my credit card, but this app takes care of almost all other business.
This app lets me do basic bank business from my phone. I’d love to be able to order a replacement card with out having to call the credit union, or see more detailed transactions on my credit card, but this app takes care of almost all other business.
2024-12-09	Db*****	I don’t know if anyone else is have their mobile deposits delayed because someone in that department is not authorizing the funds in a timely manner even when you “submit “ your deposit hours before closing
I don’t know if anyone else is have their mobile deposits delayed because someone in that department is not authorizing the funds in a timely manner even when you “submit “ your deposit hours before closing