Reviews of 3D Snap: LiDAR Scanner & Ruler

By: BPMobile App

List of user reviews and ratings for 3D Snap: LiDAR Scanner & Ruler

Total ratings

3.90 (Rating count: 327)

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Review summary

Overall sentiment is negative. Recurring issues include billing after cancellation and repeated charges, plus crashes and unreliable scans. Other frequent issues involve LiDAR requirements and device compatibility, plus limitations in handling larger spaces and exporting results. A small number of users praised its ease of use or certain integrations (e.g., Symbility Solutions). Use with caution for extensive floor-plans on non-LiDAR devices.

Pros

Easy-to-use interface
Some users report positive experiences (Good/Great)
Integration with Symbility Solutions improves interoperability

Cons

Billing issues: charges after canceling a free trial and recurring charges with refunds denied
Reliability problems: frequent crashes, freezes, and scans that stop unexpectedly
LiDAR/device compatibility limitations: requires LiDAR and may not work on older devices or non-LiDAR phones
Limited functionality: cannot handle large floor plans or export to Mac; single-room focus

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User Reviews

Recent rating average: 1.30

All time rating average: 3.90

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68% (49)

Date	Author	Comment
2026-08-11	yu*****	Doesn’t detect room well
Doesn’t detect room well
2026-08-04	20*****	Don’t waste your money or your phone space
Don’t waste your money or your phone space
2026-07-31	Dr*****	Very poor
Very poor
2026-07-26	Al*****	Pretty sweet technology but a bit jumpy still in the tighter areas with details and accuracy. AI still needs quite a bit of fine tuning. So maybe I just have to refine my usage
Pretty sweet technology but a bit jumpy still in the tighter areas with details and accuracy. AI still needs quite a bit of fine tuning. So maybe I just have to refine my usage
2026-07-10	Ro*****	No tutorial and have no idea how to make this work.
No tutorial and have no idea how to make this work.
2026-07-07	We*****	I’m being charged for a subscription that I cancelled well before renewal.
I’m being charged for a subscription that I cancelled well before renewal.
2026-07-03	Jo*****	I have an iPhone 16 pro max, this app does not work. Anything I try to scan the same thing occurs. I open the scan, the camera initiates, and says “move the camera to start” I move the camera slow, fast but the scan never initiates. I’ve reached out to support and only hear the sound of crickets.
I have an iPhone 16 pro max, this app does not work. Anything I try to scan the same thing occurs. I open the scan, the camera initiates, and says “move the camera to start” I move the camera slow, fast but the scan never initiates. I’ve reached out to support and only hear the sound of crickets.
2026-06-26	Th*****	Wish I could get a refund.
Wish I could get a refund.
2026-06-26	Tx*****	Scans don’t work try to get a hold of support
Scans don’t work try to get a hold of support
2026-06-22	Ju*****	Scanned object three times for 10 minutes it took a lot of effort just to see "failed" message at the end. I have one thing to ask to developer. Don't you use your app before releasing it?
Scanned object three times for 10 minutes it took a lot of effort just to see "failed" message at the end. I have one thing to ask to developer. Don't you use your app before releasing it?