Reviews of Neo Studio 2

By: NeoLAB Convergence Inc App

List of user reviews and ratings for Neo Studio 2

Total ratings

1.80 (Rating count: 19)

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Review summary

Users generally like the Neo Smart Pen and app when it functions, citing intuitive UI, a clear setup guide, and convenient note review. Recurrent problems include pen recognition/connectivity failures, persistent synchronization issues with web/desktop, and stability bugs that hinder startup and feature use. These reliability and integration challenges are the main barriers to consistent satisfaction across multiple devices and platforms.

Pros

Intuitive app UI
The Neo Smart Pen provides a fantastic writing experience with easy connection and useful note-review capabilities
Clear, concise user guide helps set up quickly
Good ability to review notes and replace heavy tablet use

Cons

Pen not recognized or fails to connect to the app across multiple devices
Sync between the app and web/desktop is unreliable or non-functional, with missing or delayed data
App startup freezes/crashes or stalls on launch
Some features are buggy or incomplete (e.g., moving pages between notebooks, transferring data between versions)

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User Reviews

Recent rating average: 1.90

All time rating average: 1.80

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71% (10)

Date	Author	Comment
2026-05-03	Ph*****	Can’t seem to move pages between notebooks as the “move to” list of notebooks doesn’t show all notebooks. More testing of your software!
Can’t seem to move pages between notebooks as the “move to” list of notebooks doesn’t show all notebooks. More testing of your software!
2026-03-02	Lj*****	Despite leaving the app running for 15min or more, it never gets beyond the title screen.
Despite leaving the app running for 15min or more, it never gets beyond the title screen.
2026-01-23	fl*****	Bought their 2026 planner and an N2 smart pen. The app does not recognize the smart pen, so I cannot register the pen. I have tried to register my N2 with this app on 4 separate devices: iPhone 17 Pro Max, iPad Pro M1, google fold, and galaxy tab s10. Only the android devices recognize the N2 within the Bluetooth settings, but the app itself does not recognize the pen on either device. I downloaded their Pen Manager app onto my M1 MBP hoping I can update the firmware, but the app always crashes upon opening it. I've lost all faith in trying to have the perfect smart planner set up, so I will not order their smart planner and R1 for my wife, brother, and sister-in-law as originally planned.
Bought their 2026 planner and an N2 smart pen. The app does not recognize the smart pen, so I cannot register the pen. I have tried to register my N2 with this app on 4 separate devices: iPhone 17 Pro Max, iPad Pro M1, google fold, and galaxy tab s10. Only the android devices recognize the N2 within the Bluetooth settings, but the app itself does not recognize the pen on either device. I downloaded their Pen Manager app onto my M1 MBP hoping I can update the firmware, but the app always crashes upon opening it. I've lost all faith in trying to have the perfect smart planner set up, so I will not order their smart planner and R1 for my wife, brother, and sister-in-law as originally planned.
2025-12-25	Bo*****	I bought a N2 pen and it will not connect to my iPhone 12 i was following that instructions and it still will not connect
I bought a N2 pen and it will not connect to my iPhone 12 i was following that instructions and it still will not connect
2025-10-31	Bа*****	I just used the Neo Smart Pen for the first time, and found it worked great! As soon as I opened the app, the pen prompted me to connect, even while charging. Once charged to 100% (~30-45 mins from 30%), I took it for test drive. The physical pen is very sleek, with a good weight, not too heavy and not too light or plasticky. It is cosmetically appealing, and the ‘camera’ is placed in a spot that is nearly impossible to cover up while writing, even with manhandle of a pen grip. The app itself is very intuitive, it shows you the Pen’s battery percent, and connects as soon as you take off the pen cap. You can adjust several settings, such as the color of the text, digitally. This is super helpful for going back over my notes, and I’m already excited to swap out some old notebooks for these ones. Finally, a small but in my eyes important note; the User Guide was clear and concise. It took less than a minute to read, unlike my review, which made setup completely unburden-some.
I just used the Neo Smart Pen for the first time, and found it worked great! As soon as I opened the app, the pen prompted me to connect, even while charging. Once charged to 100% (~30-45 mins from 30%), I took it for test drive. The physical pen is very sleek, with a good weight, not too heavy and not too light or plasticky. It is cosmetically appealing, and the ‘camera’ is placed in a spot that is nearly impossible to cover up while writing, even with manhandle of a pen grip. The app itself is very intuitive, it shows you the Pen’s battery percent, and connects as soon as you take off the pen cap. You can adjust several settings, such as the color of the text, digitally. This is super helpful for going back over my notes, and I’m already excited to swap out some old notebooks for these ones. Finally, a small but in my eyes important note; the User Guide was clear and concise. It took less than a minute to read, unlike my review, which made setup completely unburden-some.
2025-05-21	Hi*****	Same as that other constant swirl guy except it never worked, i use neo notes still from 2020
Same as that other constant swirl guy except it never worked, i use neo notes still from 2020
2025-05-15	si*****	So far so good, lack of videos showing tips and tricks but so far so good. I am using the Lamy safari version on my iPad and Mac
So far so good, lack of videos showing tips and tricks but so far so good. I am using the Lamy safari version on my iPad and Mac
2025-05-13	Br*****	I shifted from Neo studio 2022 because they said it was deprecated. I was able to transfer all the data from that account up to the web app when I log into the web app using Apple login. These transferred pages appear on the neo studio 2 app. But now anything I write is not uploaded to the web it says it is sinking but I think something is wrong. The Neo studio two app has an Apple lprivateapplerelay email address and the web app is showing my actual email address. Even though I used Apple login for both of them. ¯\_(ツ)_/¯
I shifted from Neo studio 2022 because they said it was deprecated. I was able to transfer all the data from that account up to the web app when I log into the web app using Apple login. These transferred pages appear on the neo studio 2 app. But now anything I write is not uploaded to the web it says it is sinking but I think something is wrong. The Neo studio two app has an Apple lprivateapplerelay email address and the web app is showing my actual email address. Even though I used Apple login for both of them. ¯\_(ツ)_/¯
2025-05-05	rr*****	I created a test page on pg 247 and for 5 min it worked beautifully- anything I write on the page would show up on the app, I could change colors - I was so happy. Then it all disappeared and the forever swirl appeared. Whether page 247 or any other page, no sync, and constant swirl. Totally unusable. Beautiful notebook though. May be I’ll just use a fountain pen.
I created a test page on pg 247 and for 5 min it worked beautifully- anything I write on the page would show up on the app, I could change colors - I was so happy. Then it all disappeared and the forever swirl appeared. Whether page 247 or any other page, no sync, and constant swirl. Totally unusable. Beautiful notebook though. May be I’ll just use a fountain pen.
2025-04-28	c_*****	My wife purchased the LAMY Safari Ncode pen and digital paper for me. Since the beginning, the pen does not synchronize the data properly. It recognizes the writing is in process, and saves the data into hardware (it seems). Upon synchronization the iOS or MacOS app does not show the writing on the pages, despite it recognizes the right page numbers have been used. I contacted the support, even send them detailed video that clearly shows the problem visually. The web version was initially showing me the synchronized data, and I was fine using the web version, but even that stopped showing me the wiring on the pages for the last 5 page. Frustrating part is that the support team stopped answering my emails, I don’t seem to find any other communication channel. It has been more than 2 weeks and they did not answer my last 3 emails, so I’m assuming if the device and app works for you, you are fine. Based on the bad review numbers, I am assuming my device is defective, but I don’t know how to return it since they are not providing me any response. At the end, I cannot even tell my wife because she will so upset that I’m using a standard ballpoint pen (and a really bad one on that), and paper notebook, that I could have find better options. If you are using a good product, that’s awesome!I’m happy for you. If you got the lottery, then it seems you throw away your >$180.
My wife purchased the LAMY Safari Ncode pen and digital paper for me. Since the beginning, the pen does not synchronize the data properly. It recognizes the writing is in process, and saves the data into hardware (it seems). Upon synchronization the iOS or MacOS app does not show the writing on the pages, despite it recognizes the right page numbers have been used. I contacted the support, even send them detailed video that clearly shows the problem visually. The web version was initially showing me the synchronized data, and I was fine using the web version, but even that stopped showing me the wiring on the pages for the last 5 page. Frustrating part is that the support team stopped answering my emails, I don’t seem to find any other communication channel. It has been more than 2 weeks and they did not answer my last 3 emails, so I’m assuming if the device and app works for you, you are fine. Based on the bad review numbers, I am assuming my device is defective, but I don’t know how to return it since they are not providing me any response. At the end, I cannot even tell my wife because she will so upset that I’m using a standard ballpoint pen (and a really bad one on that), and paper notebook, that I could have find better options. If you are using a good product, that’s awesome!I’m happy for you. If you got the lottery, then it seems you throw away your >$180.