Reviews of RPM Living

By: RPM Living App

List of user reviews and ratings for RPM Living

Total ratings

4.50 (Rating count: 892)

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Review summary

Overall, residents appreciate the professional staff and the well-maintained, quiet, kid-friendly community with regular activities. However, the RPM Living app is seen as a usability hurdle: frequent logins and required updates; it fails to serve as a central hub and instead redirects to paid third-party services. Communications about inspections are inconsistent, and maintenance requests often face slow responses or unclear ETAs. A few app features also appear nonfunctional.

Pros

Professional, knowledgeable staff
Well-maintained, clean, quiet and kid-friendly community
Regular, well-planned community activities

Cons

Requires frequent login and mandatory app updates, hurting usability
Not a true hub — the app mainly links to paid third-party services and feels like an unnecessary layer of bureaucracy
Inconsistent/poor notifications and communication about inspections, with unanswered emails and calls
Slow maintenance responses and unclear ETA, with reliance on third-party vendors and limited app effectiveness for service requests
Some app features (e.g., setting service priorities) do not work as intended

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User Reviews

Recent rating average: 2.10

All time rating average: 4.50

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67% (8)

Date	Author	Comment
2026-05-14	Je*****	Signs you out every time
Signs you out every time
2026-05-07	T *****	App requires a login every time you open app.
App requires a login every time you open app.
2026-03-26	ar*****	Not user friendly whatsoever. Very difficult to find/see discussions
Not user friendly whatsoever. Very difficult to find/see discussions
2026-03-15	Mi*****	I really enjoy living at Mandolin. It is a well maintained community. The staff is so professional and knowledgeable. They have well planned activities on a regular basis. I always look forward to our next gathering. I’m hoping it’s another BBQ.
I really enjoy living at Mandolin. It is a well maintained community. The staff is so professional and knowledgeable. They have well planned activities on a regular basis. I always look forward to our next gathering. I’m hoping it’s another BBQ.
2025-08-26	Pe*****	The app is an additional layer of inconvenience rather than a centralized hub. It merely links you to all of the paid 3rd party services instead of doing anything itself. This app is useless and only exists as a layer of bureaucracy
The app is an additional layer of inconvenience rather than a centralized hub. It merely links you to all of the paid 3rd party services instead of doing anything itself. This app is useless and only exists as a layer of bureaucracy
2025-03-27	Gh*****	This establishment needs a training course on how to manage this facility/apartment building without there feelings being involved, it’s pathetic and childish for the lack of communication also the response to correct a error made on either behalf, I find myself with unanswered emails, phone calls concerning a simple request to receive notifications about inspections of any kind while be presented by it the very same day of the inspection to only be told an email was sent to everyone a week prior? Yes everyone but me unfortunately and this is the second attempt to correct this issue but it seems as if it’s not important enough to correct as I was told by the staff that she would breaking the LAW if she opted me back in to receive such notifications in which I never opted out to begin with. This situation is very frustrating with child like behavior coming from the apartment complex staff unfortunately, this is also a BREACH OF CONTRACT with the lease agreement, this is also DISCRIMINATION and might I add RACIAL. This community is RACIST and it clearly shows, I also look forward to renewing the lease upon renewal as I enjoy the location and I’m a make sure that the staff here does there job, should you have to door to door to those not receiving urgent email notifications to communicate of a inspection then so be it.
This establishment needs a training course on how to manage this facility/apartment building without there feelings being involved, it’s pathetic and childish for the lack of communication also the response to correct a error made on either behalf, I find myself with unanswered emails, phone calls concerning a simple request to receive notifications about inspections of any kind while be presented by it the very same day of the inspection to only be told an email was sent to everyone a week prior? Yes everyone but me unfortunately and this is the second attempt to correct this issue but it seems as if it’s not important enough to correct as I was told by the staff that she would breaking the LAW if she opted me back in to receive such notifications in which I never opted out to begin with. This situation is very frustrating with child like behavior coming from the apartment complex staff unfortunately, this is also a BREACH OF CONTRACT with the lease agreement, this is also DISCRIMINATION and might I add RACIAL. This community is RACIST and it clearly shows, I also look forward to renewing the lease upon renewal as I enjoy the location and I’m a make sure that the staff here does there job, should you have to door to door to those not receiving urgent email notifications to communicate of a inspection then so be it.
2025-03-16	Me*****	I’ve been problems with this app because the bottom to set priorities on services orders it doesn’t working. Please fix it as soon is possible
I’ve been problems with this app because the bottom to set priorities on services orders it doesn’t working. Please fix it as soon is possible
2025-03-12	An*****	Why do I HAVE to update the app every time I use it that’s ridiculous
Why do I HAVE to update the app every time I use it that’s ridiculous
2025-03-04	lu*****	Every time I open the app I have to update it
Every time I open the app I have to update it
2024-10-17	re*****	Going on my 2nd year and they keep area clean and the area very quiet for it to kid friendly
Going on my 2nd year and they keep area clean and the area very quiet for it to kid friendly