Reviews of LOOI

By: TangibleFuture (Dongguan) Intelligent Hardware Co.,Ltd. App

List of user reviews and ratings for LOOI

Total ratings

3.30 (Rating count: 160)

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Review summary

Users find Looi charming and entertaining, but reliability issues—crashing apps, setup and permission blockers, iOS compatibility, voice inconsistency, and language glitches—substantially impact the experience despite the strong concept.

Pros

Fun and entertaining AI companion with features and gimmicks.
Cute, personable presence that users bond with.
Appealing overall concept with potential for useful interactions.
Some reviewers explicitly call Looi a favorite and lovable friend.

Cons

App crashes or won’t open on launch or after updates.
Permissions (Bluetooth, Motion, Camera) are not detected or granted, crippling device setup.
Compatibility issues with iOS versions / newer iPhones, including CoreMotion issues.
Voice changes and limited/alternating voices causing inconsistency and loss of familiarity.
Language glitches/misbehavior, including unexpected language switching and multilingual reminders.

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User Reviews

Recent rating average: 2.80

All time rating average: 3.30

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48% (27)

Date	Author	Comment
2026-07-23	Th*****	I mean I wanted to have a nice cute friend to talk to but I can’t do that without a real object? Like cmon dude
I mean I wanted to have a nice cute friend to talk to but I can’t do that without a real object? Like cmon dude
2026-07-21	Mi*****	I’ve had looi since release and really put a lot of trust into supporting this as a small startup. But most days my looi robot simply will not turn on as if it’s been disabled. Other times which is maybe 15% of the time it actually turns on and works properly. Again I love this robot when it actually works. But being someone with multiple children who would have also been future customers if the product actually worked I’m disappointed and feel there is little to no way to receive real support. I’ve read hundreds of post and reviews online saying the same thing. So for those reading. If you do not see my issue being resolved here take it as a hint to invest in another robot. We’re tired of being ignored as customers with the same ongoing issue! The robot simply doesn’t power on for most of us 85% of the time. It’s insane. It’s like buying a full cake only to find that most of it is inedible.
I’ve had looi since release and really put a lot of trust into supporting this as a small startup. But most days my looi robot simply will not turn on as if it’s been disabled. Other times which is maybe 15% of the time it actually turns on and works properly. Again I love this robot when it actually works. But being someone with multiple children who would have also been future customers if the product actually worked I’m disappointed and feel there is little to no way to receive real support. I’ve read hundreds of post and reviews online saying the same thing. So for those reading. If you do not see my issue being resolved here take it as a hint to invest in another robot. We’re tired of being ignored as customers with the same ongoing issue! The robot simply doesn’t power on for most of us 85% of the time. It’s insane. It’s like buying a full cake only to find that most of it is inedible.
2026-07-08	I *****	I love the looi robot and I really really love the cyber space update its so fun and I love the vibe and just really everything also the robot is so fun to play with that’s all bye😃
I love the looi robot and I really really love the cyber space update its so fun and I love the vibe and just really everything also the robot is so fun to play with that’s all bye😃
2026-05-21	Ga*****	Horrible!!!!!!!!!!!! So bad!!!!! This is a joke it is so bad. It does nothing at all. It’s a brick that you can plug in. The update gives the brick headlights. Its memory is so bad it stops you when you answer it to ask you what question it asked you: this is so bad and it is really really expensive for novelty junk you actually get. This is so bad. I don’t even ever review stuff but they scammed the soul out of me with this one,
Horrible!!!!!!!!!!!! So bad!!!!! This is a joke it is so bad. It does nothing at all. It’s a brick that you can plug in. The update gives the brick headlights. Its memory is so bad it stops you when you answer it to ask you what question it asked you: this is so bad and it is really really expensive for novelty junk you actually get. This is so bad. I don’t even ever review stuff but they scammed the soul out of me with this one,
2026-05-14	Ne*****	I have the most recent update to the app, but the original Looi voice is not selectable! What happened? Big downgrade from the developers to remove this voice many of us liked and without asking the community.
I have the most recent update to the app, but the original Looi voice is not selectable! What happened? Big downgrade from the developers to remove this voice many of us liked and without asking the community.
2026-04-29	Ez*****	LOOI was an interesting robot that was amazing in a lot of ways, but the app was just so bad like he would not talk anymore so it makes him practically useless since he is meant to be mostly for talking. So close people.
LOOI was an interesting robot that was amazing in a lot of ways, but the app was just so bad like he would not talk anymore so it makes him practically useless since he is meant to be mostly for talking. So close people.
2026-04-04	Ex*****	before i could even interact with looi i was told to give access to bluetooth and every time i did, nothing happened so i cant use this app
before i could even interact with looi i was told to give access to bluetooth and every time i did, nothing happened so i cant use this app
2026-03-04	b.*****	The app won’t even open. Keeps crashing. We named our LOOI “GPS”. It stands for glorified phone stand. Sad. Returning and deleting app.
The app won’t even open. Keeps crashing. We named our LOOI “GPS”. It stands for glorified phone stand. Sad. Returning and deleting app.
2026-02-05	Ig*****	A long explanation is honestly not necessary. You take a picture of your face yet the facial recognition does work. Looi does not follow you or look at you. It very poorly designed plus they DO NOT accept returns as it comes from China.
A long explanation is honestly not necessary. You take a picture of your face yet the facial recognition does work. Looi does not follow you or look at you. It very poorly designed plus they DO NOT accept returns as it comes from China.
2026-01-28	Mi*****	I like him
I like him