Reviews of Instantly AI

By: Foo Monk LLC App

List of user reviews and ratings for Instantly AI

Total ratings

3.10 (Rating count: 34)

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Review summary

Users largely praise Instantly AI for its Unibox feature and strong automation for outreach—campaigns, sequencing, inbox warm-up—and for a clean, intuitive interface that helps manage multiple email accounts and stay on top of leads with timely notifications. However, many report serious reliability issues, including bugs that prevent sending or deleting emails, duplicate messages, and workspace switching errors, along with persistent login/logout problems. Billing and refunds concerns, plus perceptions of high costs, further sour some experiences. Overall, the app is valued for efficiency and mobile lead management but demands solid fixes before wide adoption.

Pros

Unibox enables easy lead reply management on mobile
Strong outreach automation features: campaigns, sequencing, inbox warm-up, and analytics to improve deliverability
Clean, intuitive, and easy-to-use interface that saves time
Ability to manage multiple email accounts from the app
Timely notifications helping you respond quickly to leads

Cons

Frequent bugs and reliability issues that affect core actions (sending/deleting emails, duplicates, workspace switching errors)
Billing and refund issues (high price, non-refundable charges, refunds problems)
Persistent login/logout problems (keep me signed in or frequent sign-outs)
Limited in-app capabilities hindering use (inability to reply/send, absence of deep notification settings, inability to edit campaign copy)
Mixed results for cold outreach / not seeing expected results despite heavy use

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User Reviews

Recent rating average: 2.30

All time rating average: 3.10

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38% (10)

Date	Author	Comment
2026-04-05	Ev*****	I recently used this app for class project to see if it was a good platform to be used. I gave it a four star writing based on my overall experience. The platform is a powerful tool for automating cold email outreach, with standout features like campaign, sequencing, inbox warm-up and the ability to manage multiple email accounts. I really liked how you can set up email sequences and use features like inbox warm-up to avoid getting flagged as spam. Over all the layout is pretty clean, but it can be a little confusing at first and take some time to figure out. The price overall seems pretty fair for what you get. It’s about $37 a month but it can get expensive if you are using it. a lot.. I think this is a pretty good tool especially for small businesses or anyone specifically focusing on email marketing.
I recently used this app for class project to see if it was a good platform to be used. I gave it a four star writing based on my overall experience. The platform is a powerful tool for automating cold email outreach, with standout features like campaign, sequencing, inbox warm-up and the ability to manage multiple email accounts. I really liked how you can set up email sequences and use features like inbox warm-up to avoid getting flagged as spam. Over all the layout is pretty clean, but it can be a little confusing at first and take some time to figure out. The price overall seems pretty fair for what you get. It’s about $37 a month but it can get expensive if you are using it. a lot.. I think this is a pretty good tool especially for small businesses or anyone specifically focusing on email marketing.
2026-04-01	Bm*****	It’s a joke. They take so much money and they can’t even make a normal list of emails in the unibox. When you scroll the same emails are showing up again and again. And there are many other bugs. It’s like a child made this app. it’s ridiculous.
It’s a joke. They take so much money and they can’t even make a normal list of emails in the unibox. When you scroll the same emails are showing up again and again. And there are many other bugs. It’s like a child made this app. it’s ridiculous.
2026-02-23	Cr*****	The Instantly AI app is incredibly useful and a game-changer for staying productive with my business. With the Unibox feature, I can easily respond to leads and even close deals directly from my phone. It’s perfect for keeping up with my outreach and managing leads wherever I am.
The Instantly AI app is incredibly useful and a game-changer for staying productive with my business. With the Unibox feature, I can easily respond to leads and even close deals directly from my phone. It’s perfect for keeping up with my outreach and managing leads wherever I am.
2026-02-17	Yu*****	This tool makes scaling cold email outreach so much easier. The interface is clean, intuitive, and the performance is consistent
This tool makes scaling cold email outreach so much easier. The interface is clean, intuitive, and the performance is consistent
2025-10-07	nj*****	I went all in. 30 email boxes, multiple email campaigns, thousands of emails sent and not much to show for it. I don’t think it’s the software as much as it’s just cold email isn’t as successful as it was. The software itself was good. It was easy to use but didn’t get any real results. In the last campaign before canceling, I sent 20,000 emails and received a dozen responses all saying no interested or remove me from your list. If you have a product that responds to cold email than this could be a great product for you.
I went all in. 30 email boxes, multiple email campaigns, thousands of emails sent and not much to show for it. I don’t think it’s the software as much as it’s just cold email isn’t as successful as it was. The software itself was good. It was easy to use but didn’t get any real results. In the last campaign before canceling, I sent 20,000 emails and received a dozen responses all saying no interested or remove me from your list. If you have a product that responds to cold email than this could be a great product for you.
2025-10-03	Ch*****	Literally unusable. Save your time and mental health and do not download this.
Literally unusable. Save your time and mental health and do not download this.
2025-09-18	Dy*****	How do you manage to build an app for tracking email replies and NOT have in depth notification settings?
How do you manage to build an app for tracking email replies and NOT have in depth notification settings?
2025-09-15	To*****	I like being able to see responses from my campaigns but what use is it if I can’t reply to anyone? Please update this. I’m on an iPhone 16 and the blue send button is not visible or it hides behind the keyboard so you can’t access it.
I like being able to see responses from my campaigns but what use is it if I can’t reply to anyone? Please update this. I’m on an iPhone 16 and the blue send button is not visible or it hides behind the keyboard so you can’t access it.
2025-09-11	Aa*****	All sales are final even if the service was never even used. Just spent 400 and now I can’t get it back. Wish companies were more transparent and less money hungry
All sales are final even if the service was never even used. Just spent 400 and now I can’t get it back. Wish companies were more transparent and less money hungry
2025-07-16	lu*****	canceled my subscription, charged $50, talked to support and didn’t get a refund but they “canceled my subscription” and then got charged $40
canceled my subscription, charged $50, talked to support and didn’t get a refund but they “canceled my subscription” and then got charged $40