Reviews of 10 Fitness Gym

By: 10 Fitness App

List of user reviews and ratings for 10 Fitness Gym

Total ratings

1.40 (Rating count: 62)

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Review summary

Users frequently report critical access issues: unable to sign in, unreliable password resets, and QR code scanning problems prevent gym entry. Updates appear to introduce bugs, and support is often unavailable. A minority praise the app for being easier to use and more visually appealing than the old version, but overall reliability and access remain the main concerns.

Pros

Easier to use and has a nicer UI than the old app.
Some users note the new app is easier to navigate/react quicker than the old version.

Cons

Can't sign in or log in consistently; multiple reviews report being unable to access the app or gym.
Password reset is unreliable: reset emails not sent or password changes don’t grant access.
QR code scanner/entry fails after updates; codes aren’t read or the barcode is hard to use.
Lack of customer support or help when issues arise; limited or no assistance available.
The app seems buggy or outdated after updates; ongoing reliability problems and feature inconsistencies.

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User Reviews

Recent rating average: 1.00

All time rating average: 1.40

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88% (23)

Date	Author	Comment
2026-08-14	du*****	Can’t login with email or password, doesn’t send email to reset password terrible app
Can’t login with email or password, doesn’t send email to reset password terrible app
2026-06-12	iO*****	I can’t login, I can’t pay now I have to pay a fee!!
I can’t login, I can’t pay now I have to pay a fee!!
2026-06-04	La*****	Can't log in or reset password
Can't log in or reset password
2026-04-11	Fi*****	This site sucks you pay for a membership and it won’t let you use the app, the old app at least I can sign in it won’t recognize email PW nothing
This site sucks you pay for a membership and it won’t let you use the app, the old app at least I can sign in it won’t recognize email PW nothing
2026-03-24	Mo*****	The app always has issues, it is outdated, and now it has disconnected and I can no longer log in
The app always has issues, it is outdated, and now it has disconnected and I can no longer log in
2026-01-20	SN*****	Will not accept password and then will not send email for password reset, even after changing on main account. Zero customer service available, waste of going to gym if you can’t get in.
Will not accept password and then will not send email for password reset, even after changing on main account. Zero customer service available, waste of going to gym if you can’t get in.
2026-01-05	50*****	I just joined and the app doesn’t work? I’ve reset my password twice and confirmed everything is correct. Kind of pointless….
I just joined and the app doesn’t work? I’ve reset my password twice and confirmed everything is correct. Kind of pointless….
2025-12-25	Ky*****	Can’t sign in.
Can’t sign in.
2025-12-22	Mi*****	The app doesn’t send anything to your email. Even if you change it in person.
The app doesn’t send anything to your email. Even if you change it in person.
2025-12-21	Pi*****	I don’t like how my history has been erased. The point system no longer exists. I’ve been tracking my journey on the app and now it’s all gone.
I don’t like how my history has been erased. The point system no longer exists. I’ve been tracking my journey on the app and now it’s all gone.