ALVAO

The ALVAO Mobile App extends the ALVAO solution into your pocket. It gives IT teams and employees secure access to Service Desk and IT Asset Management wherever work happens — fully integrated with Microsoft 365.

The app enables IT teams and employees to manage service requests, track assets, and streamline workflows from their mobile devices. Thanks to native Microsoft 365 integration, collaboration stays smooth across Teams, Outlook, Power BI, and other M365 tools.

ALVAO Mobile Key Features:

• Barcode scanning
• Create new assets and view detailed asset information
• Inventory audits on the go
• Filtered ticket access by Requester, Solver, Status, or Service
• Pre-defined views for faster navigation across ticket stages
• Smart search bar respecting user permissions
• Intuitive swiping to assign tickets to yourself
• Detailed ticket view with all essential information
• Ticket management – resolve tickets, add notes, or change status

Why teams choose ALVAO Mobile:

• One solution for Service Desk and IT Asset Management
• Secure access anywhere
• Faster responses, shorter queues
• Manage IT assets and service tickets from anywhere

Stay in control of service tickets and IT assets wherever you work.