The Phantom App

Was there any testing done at all before this was released? This isn't just finicky, it's completely unusable, no matter how careful you are in your movements. There is no "trick" to get the hang of. The app cannot effectively sync state with Chess.com app. You cannot take a piece, making gameplay impossible. Even when you avoid taking, when playing an opponent on Chess.com, the board moves the wrong pieces in response to a move. Seems there was a rush to produce a working product after shipping the devices with an app update on Christmas Eve. Kudos for working over the holidays, at least. I can understand the rush, given that people have waited 4-5 years since making a purchase and I'm sure the developers just wanted to deliver something. Too bad that something is a very expensive brick. Hopefully a patch will come out that will make the product functional.

This phantom chess board is terrible awful & horribly bad. It does a horrible bad job. Every time a computer makes a move it doesn’t automated move. Capturing a piece is no good extremely bad & horrible. Do not use the phantom chess board & it’s app period.

Just received my Phanton chessboard. Downloaded the app. Cannot use it. Cannot scan like the instructions tell you to do. Useless. How do I use my board without the app??