Reviews of FirstSecurityBankMissoula

By: Glacier Bank App

List of user reviews and ratings for FirstSecurityBankMissoula

Total ratings

4.80 (Rating count: 2,076)

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Review summary

Overall, users praise the app for its clean design, intuitive controls, and time-saving features like deposits, transfers, and alerts. Many reports highlight quick, reliable performance when the app is functioning. However, multiple reviews point to reliability and stability issues, including the app failing to load, balances not updating, and accounts not accessible after updates. Several users dislike the redesign, preferring the older version and noting changes in automatic transaction listings that add extra taps. Stability and update-related UX are key pain points.

Pros

Clean, simple design with an intuitive, easy-to-use interface.
Fast and reliable performance when the app works.
Saves time and is convenient for deposits and transfers.
New app updates bring useful features and functionality.
Fraud alerts and deposit-related features enhance security and convenience.

Cons

Reliability problems: the app sometimes won’t load or display balance, and information may fail to update.
Update-induced issues: after updates, users report being unable to log in and needing reinstall.
Dissatisfaction with the redesign: some users prefer the older version.
UI changes requiring more taps or removing automatic transaction listing, adding friction to use.

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User Reviews

Recent rating average: 2.90

All time rating average: 4.80

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27% (6)

Date	Author	Comment
2026-07-25	Je*****	I have been using for security bank and for the most part I find it supports my private practice. Two things that are points of contention for me it is very difficult to get checks you have to go into the bank and they only give you 15 at time. My second issue is that a lot of of my clients pay by Zelle Professional app that was created by banks for people to deposit money directly into your account invoice balance. It helps me avoid having to pay a service fee for credit card payment. Your bank will not allow me to use Zelle for my professional business. I have an account with Citibank I have an account with Chase me use Zelle for my clients. It has been frustrating because I have to transfer the payments into the account from my personal account. And then pay myself.
I have been using for security bank and for the most part I find it supports my private practice. Two things that are points of contention for me it is very difficult to get checks you have to go into the bank and they only give you 15 at time. My second issue is that a lot of of my clients pay by Zelle Professional app that was created by banks for people to deposit money directly into your account invoice balance. It helps me avoid having to pay a service fee for credit card payment. Your bank will not allow me to use Zelle for my professional business. I have an account with Citibank I have an account with Chase me use Zelle for my clients. It has been frustrating because I have to transfer the payments into the account from my personal account. And then pay myself.
2026-07-22	Ov*****	Changed from using passwords to using pins and now reverting back to passwords.Im not sure how we went from a functioning app to being unable to reset passwords because “something went wrong”directly after hitting the link. Also forget processing your transactions in a timely manner anymore. 🙄 I don’t write reviews but this has gotten ridiculous.
Changed from using passwords to using pins and now reverting back to passwords.Im not sure how we went from a functioning app to being unable to reset passwords because “something went wrong”directly after hitting the link. Also forget processing your transactions in a timely manner anymore. 🙄 I don’t write reviews but this has gotten ridiculous.
2026-07-22	Su*****	I don’t know what in the world they tried to update, but I can’t get the app to do anything! It won’t even log on! I have to go thru their website to login to my account. I hope this is fixed soon!
I don’t know what in the world they tried to update, but I can’t get the app to do anything! It won’t even log on! I have to go thru their website to login to my account. I hope this is fixed soon!
2026-06-25	bi*****	The app is not working on iOS. You can delete and reinstall but it only works once and then doesn't update. You have to use a web browser to see your current banking info and that is too inconvenient in today's world. Time for a new bank with a modern working mobile app and cards that tap.
The app is not working on iOS. You can delete and reinstall but it only works once and then doesn't update. You have to use a web browser to see your current banking info and that is too inconvenient in today's world. Time for a new bank with a modern working mobile app and cards that tap.
2026-03-06	Sa*****	User friendly for the most part. There are a couple of things I’d tweak to make it easier, still good.
User friendly for the most part. There are a couple of things I’d tweak to make it easier, still good.
2026-03-04	Ss*****	The design is clean and simple. The user interface I’m finding to be intuitive, thankfully! Everything‘s been working fast and efficient for me. Ya!!!
The design is clean and simple. The user interface I’m finding to be intuitive, thankfully! Everything‘s been working fast and efficient for me. Ya!!!
2026-01-02	Di*****	Love your app it always works so well!
Love your app it always works so well!
2025-11-12	19*****	I have been with this bank and it’ variety of names since 1984. The perfectionism of the friendly staff have helped me through managing money at my first job. And handling my parents estate. I love the new app that practically lets me do all my banking through the app. And when I do have a question. I call the number right in the app or text them a question. Either way they are awesome. Thank you for making my life easier.
I have been with this bank and it’ variety of names since 1984. The perfectionism of the friendly staff have helped me through managing money at my first job. And handling my parents estate. I love the new app that practically lets me do all my banking through the app. And when I do have a question. I call the number right in the app or text them a question. Either way they are awesome. Thank you for making my life easier.
2025-04-30	h2*****	The app is very disfunctional.
The app is very disfunctional.
2025-04-16	Di*****	It will never load or show my balance. And really never works, worst banking app I’ve ever used.
It will never load or show my balance. And really never works, worst banking app I’ve ever used.