Reviews of Smalls Sliders

By: Smalls Holding, LLC App

List of user reviews and ratings for Smalls Sliders

Total ratings

4.90 (Rating count: 5,324)

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Review summary

Smalls Sliders' app is praised for tasty burgers, fresh quality, friendly service, and an easy, clean app experience. Users also enjoy easy sign-up and occasional freebies. Recurrent issues include checkout errors, locations not listed for purchase, and limited customization. Some users also cite no Apple Pay and perceptions of high pricing. Overall, the app delivers good food and service when it works, but reliability and breadth of options are key improvement areas.

Pros

Delicious burgers/sliders
Food is fresh and high quality
Friendly and helpful staff / great customer service
Easy-to-use app with clean UI and easy account setup
Good value and occasional freebies (e.g., free slider)

Cons

Checkout and ordering issues (hard to checkout, basket errors, app-order failures)
Locations not listed or not available for pickup in the app
Limited customization options (few menu options, can't add bacon, la carte only)
No Apple Pay / limited payment options
Prices appear too high / overpriced

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User Reviews

Recent rating average: 2.30

All time rating average: 4.90

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31% (15)

Date	Author	Comment
2026-07-17	fd*****	This is my first experience with this business. But, I can't give 5 stars on a mobile app that doesn't integrate with Apple Pay.
This is my first experience with this business. But, I can't give 5 stars on a mobile app that doesn't integrate with Apple Pay.
2026-07-05	Mi*****	Second time couldn’t order on the app
Second time couldn’t order on the app
2026-06-30	Bu*****	Love to visit this location! Young lady at this store has excellent customer service ! The food is hot and fresh .
Love to visit this location! Young lady at this store has excellent customer service ! The food is hot and fresh .
2026-05-28	No*****	You should not have to wait 23 minutes in line when there is only two cars ahead of you
You should not have to wait 23 minutes in line when there is only two cars ahead of you
2026-05-24	Sw*****	Keeps saying it’s taking longer than usual blah blah
Keeps saying it’s taking longer than usual blah blah
2026-05-15	ho*****	I mistakenly pressed in store use instead of online and a timer started not allowing me to go back to choose online.
I mistakenly pressed in store use instead of online and a timer started not allowing me to go back to choose online.
2026-05-11	di*****	Service was good. First time decided to go there so they had a pretty cool special sign up and get a slider. Try to do the website website is garbage and is broken. Gave up went to the app took several tries to login kept crashing and having to reload again, would not apply the reward, app is trash too. Regardless of their failure to fix technical difficulties still decided to try it out. Mediocre burgers at best.
Service was good. First time decided to go there so they had a pretty cool special sign up and get a slider. Try to do the website website is garbage and is broken. Gave up went to the app took several tries to login kept crashing and having to reload again, would not apply the reward, app is trash too. Regardless of their failure to fix technical difficulties still decided to try it out. Mediocre burgers at best.
2026-04-30	He*****	Burgers are very delicious! Give them a go!
Burgers are very delicious! Give them a go!
2026-04-25	AK*****	Jo’anna makes your restaurant interest go down because we all know locally she does not treat her customers well and me just finding out she works here I really don’t want to eat here no more but the food is good not customer service is poor
Jo’anna makes your restaurant interest go down because we all know locally she does not treat her customers well and me just finding out she works here I really don’t want to eat here no more but the food is good not customer service is poor
2026-04-24	Da*****	I had the hardest time checking out omg!!
I had the hardest time checking out omg!!