Staqmobile

Automated requests processing system.

Staq is a comprehensive automation system for enterprises, including a Service Desk and a maintenance and repair system. The product offers three interfaces: Admin Panel, a mobile application for performers, and a personal account for users. Requests can be submitted via Email, Telegram, and other channels. Staq Key Features:

1. Request Management • Receive requests via your personal account, email, or Telegram. • Create one-time or recurring requests. • Use checklists to simplify task execution and reduce the likelihood of errors. • Set up automatic routing of requests to responsible performers. • Integrate Staq with alternative systems to generate requests from external systems.
2. Personal Account • Convenient interface for submitting requests. • Tracking approval stages. • Access to colleagues' contact information and company news. • Built-in chat for clarifying information on requests. • Knowledge base with automatic article recommendations.
3. Object database • Complete information about objects and equipment. • Document binding and assignment of responsible persons. • Generation of QR and binding of NFC tags to record the presence of employees.
4. Incident management • Recording incidents during rounds or scheduled work. • Instant notification of responsible persons. • Setting up notifications depending on the severity of the incident.
5. Directories • Maintaining information about clients, employees, companies, work groups, work schedules and calendars.
6. Monitoring system and IoT • Connecting any sensors for automatic generation of work when parameters deviate. • Automatic creation of incidents or requests with notification of responsible employees. • Functionality of mnemonic diagrams for displaying data from sensors on control screens.