IDEXX Vello

There is more “what can’t I see?” than “what can I see?”. Medical records only means vaccine records. I have old cats - access to bloodwork results and seeing history and trending is what is meaningful to me personally. Was hoping for that with a company like IDEXX but sadly this app is lacking and isn’t helpful. Even to confirm an appointment I have to get a link from my vet via text and that automatically confirms in Vello - it decides for you. Why?? Maybe one day this app will match up with what IDEXX otherwise does so well. Because for bloodwork - I trust IDEXX.

Several of my animal files are missing. I contacted the vet and they don’t understand why. I sent several messages through the app to the developer with no response. How am I supposed to schedule appointments or order meds if the animal is not even listed?