Reviews of Firsty: Your Global eSIM

By: Bamboo Connected

List of user reviews and ratings for Firsty: Your Global eSIM

Total ratings

4.50 (Rating count: 369)

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Review summary

Firsty offers free, ad-supported data and strong support, with easy setup and travel utility. It’s a solid connectivity backup, used by many over years. However, users report reliability issues causing outages, some onboarding verification problems, regional availability limitations, and restricted payment options. Overall, its value as a free data solution and travel companion is high, but occasional outages and feature limitations can affect consistent use.

Pros

Free data available via ads (ad-supported data) and other low-cost data options.
Strong, responsive customer support, including quick AI-assisted help.
Easy to set up and get a plan, with straightforward onboarding.
Very useful as a backup for emergencies or travel when you have no data plan.
Generally reliable for many users and has a long-standing user base.

Cons

Occasional outages or instability where calls or eSIM connectivity stop working, requiring support.
Limited availability in some regions/countries (e.g., not available in Tunisia).
Onboarding can fail for some users (verification code may not be sent).
Payment options for upgrades are limited (credit card only in newer version; QR/Alipay/WeChat may be missing).

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User Reviews

Recent rating average: 4.80

All time rating average: 4.50

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4% (13)

Date	Author	Comment
2026-06-09	…R*****	I’ve used Firsty when I travel and found that the service, connectivity and g levels is all that they say it would be. Most importantly I’ve had issues getting it started a few times and today I wanted to hook up for 30 days premium service and could not get it working. Thru chats with them it took just a very short time to get it working. I’m sold on Firsty primarily because they help, right away to get it solved. Thank you Firsty!!🙂
I’ve used Firsty when I travel and found that the service, connectivity and g levels is all that they say it would be. Most importantly I’ve had issues getting it started a few times and today I wanted to hook up for 30 days premium service and could not get it working. Thru chats with them it took just a very short time to get it working. I’m sold on Firsty primarily because they help, right away to get it solved. Thank you Firsty!!🙂
2026-06-09	So*****	One of the best esim apps in the world and the support team is pretty cooperative
One of the best esim apps in the world and the support team is pretty cooperative
2026-06-07	Hu*****	Love it
Love it