Reviews of TCTFCU Member.Net

By: TCT Federal Credit Union App

List of user reviews and ratings for TCTFCU Member.Net

Total ratings

2.20 (Rating count: 36)

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Review summary

Recurring issues across reviews center on update prompts, instability, and a degraded user experience after the latest version. Users report the app won’t load or function properly, and updating doesn’t resolve the problem; many must uninstall or delete the app and reinstall to gain limited access. The new design is described as confusing and slower, with some devices like iPads affected. Positive aspects are not widely mentioned in multiple reviews. Overall, the update has caused significant friction and dissatisfaction, with calls to restore reliability and revert design changes.

Pros

Cons

Persistent update prompts that block access even after updating.
App frequently fails to load or work reliably.
Frequent need to uninstall/reinstall or delete the app to check the account.
New version degrades usability with a confusing design and fewer obvious options.
Overall slower performance in the new version.

User Reviews

Recent rating average: 1.00

All time rating average: 2.20

5 star

100% (10)

Date	Author	Comment
2023-12-11	Mi*****	I’ll be closing my account, there is a $5 per month service fee for an account where the app doesn’t even load?
I’ll be closing my account, there is a $5 per month service fee for an account where the app doesn’t even load?
2023-12-10	Br*****	When opening the app, it ably shows a page saying update the app, or uninstall and re-install to fix the issue. When to check and it’s already updated, so I uninstalled and reinstall. And it still shows the update page. If only they made sure it worked before switching over
When opening the app, it ably shows a page saying update the app, or uninstall and re-install to fix the issue. When to check and it’s already updated, so I uninstalled and reinstall. And it still shows the update page. If only they made sure it worked before switching over
2023-12-09	th*****	this app is no good now. not as many options, slow, stuck on ‘this app needs an update’ for days and have uninstalled and reinstalled app multiple times. is not user friendly and is very slow
this app is no good now. not as many options, slow, stuck on ‘this app needs an update’ for days and have uninstalled and reinstalled app multiple times. is not user friendly and is very slow
2023-12-09	Mc*****	The app does not even work half the time, very frustrating.
The app does not even work half the time, very frustrating.
2023-12-09	Re*****	This version keeps prompting an update even after update download. Very frustrating!
This version keeps prompting an update even after update download. Very frustrating!
2023-12-09	La*****	Have to delete app every time I want to check my account… sometimes I get in, I think I'm going to look elsewhere ….
Have to delete app every time I want to check my account… sometimes I get in, I think I'm going to look elsewhere ….
2023-12-08	00*****	It was great before, very easy to use. The new version is not only confusing but it doesn’t work well.
It was great before, very easy to use. The new version is not only confusing but it doesn’t work well.
2023-11-29	wa*****	Make one mistake logging in and you get locked out of your account, ridiculous
Make one mistake logging in and you get locked out of your account, ridiculous
2023-11-22	Za*****	This new version is terrible. I hate the design, I can’t see everything like I could before. Why on earth did you change it, it was fine. Just awful
This new version is terrible. I hate the design, I can’t see everything like I could before. Why on earth did you change it, it was fine. Just awful
2023-11-19	Do*****	The APP doesn’t work on IPad.
The APP doesn’t work on IPad.