Reviews of MN Lottery

By: Minnesota State Lottery App

List of user reviews and ratings for MN Lottery

Total ratings

2.00 (Rating count: 206)

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Review summary

Most reviews cite major reliability problems: a lengthy, error-prone sign-up and login flow; scanning a ticket often fails; and nightly or frequent maintenance outages disrupt use. Some praise the app for convenient ticket checks and Second Chance entry and its relative strength versus other states’ lottery apps, but these positives are overshadowed by pervasive UX frictions and privacy concerns.

Pros

Scanning tickets with the phone is a major convenience, including easy Second Chance entry.
Quick ticket checks and access to ticket details; often considered better than other states' lottery apps.
A subset of users reports reliable performance and long-term use when not facing issues.

Cons

Registration and login are long, broken, and verification often fails, with password resets not working.
Barcode/ticket scanning is unreliable or non-functional (camera not activating, not focusing, or fails to scan).
Frequent maintenance outages or maintenance windows prevent using core features.
Cumbersome onboarding (long city picker) and autofill issues, plus heavy data requirements deter users.
The app gates key features behind account creation and raises privacy concerns about the amount of personal information requested.

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User Reviews

Recent rating average: 1.80

All time rating average: 2.00

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87% (47)

Date	Author	Comment
2026-06-27	Gi*****	I stopped by MN on a trip and bought lottery tickets. I downloaded the app to check them. Turns out i have to register and give my personal information, including my address just to scan a ticket. They could have excluded that function from requiring registration as I don’t need to give my address if I check my tickets at the store. Bad experience with the app and bad experience with MN lottery overall. And please don’t tell me I need to register or need my address because of second chance drawings. I don’t want that. Like the multitudes of other people in the reviews, I just want to scan the ticket. Please don’t even bother explaining the second chance opportunities.
I stopped by MN on a trip and bought lottery tickets. I downloaded the app to check them. Turns out i have to register and give my personal information, including my address just to scan a ticket. They could have excluded that function from requiring registration as I don’t need to give my address if I check my tickets at the store. Bad experience with the app and bad experience with MN lottery overall. And please don’t tell me I need to register or need my address because of second chance drawings. I don’t want that. Like the multitudes of other people in the reviews, I just want to scan the ticket. Please don’t even bother explaining the second chance opportunities.
2026-06-07	ne*****	For some reason app logged me out. I can’t log back in. I even tried creating a new account. Hope they fix it.
For some reason app logged me out. I can’t log back in. I even tried creating a new account. Hope they fix it.
2026-06-06	me*****	Does not work consistently. Keeps requiring new sign-in. Not reliable.
Does not work consistently. Keeps requiring new sign-in. Not reliable.
2026-05-17	Fe*****	There’s so many bugs in this app I don’t even know where to begin. Right now the camera doesn’t work even after giving permission. My mom got locked out of scanning tickets for no known reason at all. I got locked out because they didn’t recognize my (correct) password so I had to make another account. Then they didn’t recognize that password either so I had to change it before getting locked out again. Now I can’t even scan anything. Would be a great app if it worked. Also they should give notifications on second chance entries, whether you won or not. I never hear anything so I don’t know if I ever won and wasn’t told. I’d also like to throw away cards that expired. Fix your app. Seems like someone in government let their kid design the app, and not someone actually qualified for the job.
There’s so many bugs in this app I don’t even know where to begin. Right now the camera doesn’t work even after giving permission. My mom got locked out of scanning tickets for no known reason at all. I got locked out because they didn’t recognize my (correct) password so I had to make another account. Then they didn’t recognize that password either so I had to change it before getting locked out again. Now I can’t even scan anything. Would be a great app if it worked. Also they should give notifications on second chance entries, whether you won or not. I never hear anything so I don’t know if I ever won and wasn’t told. I’d also like to throw away cards that expired. Fix your app. Seems like someone in government let their kid design the app, and not someone actually qualified for the job.
2026-04-25	Pl*****	Throwing money down the drain stop wasting your money and save they make millions you get pennies and there auto response is funny you know they don’t read your reviews! Because if they did read your reviews they would have fixed the problems already! Peace!
Throwing money down the drain stop wasting your money and save they make millions you get pennies and there auto response is funny you know they don’t read your reviews! Because if they did read your reviews they would have fixed the problems already! Peace!
2026-04-09	Pe*****	Long, bad registration process. Could be filed under “worst user experience” contests. Won’t even accept email addresses autofilled by a password management app. Then, when finally logged in, it failed to even scan a barcode. Embarrassing for MN.
Long, bad registration process. Could be filed under “worst user experience” contests. Won’t even accept email addresses autofilled by a password management app. Then, when finally logged in, it failed to even scan a barcode. Embarrassing for MN.
2026-03-11	dr*****	The ability to scan lotto and scratch tickets with my phone makes the whole lottery experience so much better! Getting to enter 2nd chance contests with the same ease is really nice too.
The ability to scan lotto and scratch tickets with my phone makes the whole lottery experience so much better! Getting to enter 2nd chance contests with the same ease is really nice too.
2026-02-23	la*****	Had a hell of a time signing in, kept telling me to enter a valid email which I did over and over until I finally logged in. Then went to scan tickets and it won’t scan. This app needs serious help.
Had a hell of a time signing in, kept telling me to enter a valid email which I did over and over until I finally logged in. Then went to scan tickets and it won’t scan. This app needs serious help.
2026-02-15	Li*****	I can’t believe all the horrible reviews on here. I’ve been using this app since day one and I’ve never ever had an issue with it. I love not having to go into a store to check my tickets, especially when I have a lot of Them. The best part is scanning the Second Chance tickets as they are a real pain in the butt with all the capital letters
I can’t believe all the horrible reviews on here. I’ve been using this app since day one and I’ve never ever had an issue with it. I love not having to go into a store to check my tickets, especially when I have a lot of Them. The best part is scanning the Second Chance tickets as they are a real pain in the butt with all the capital letters
2026-01-29	An*****	Would give zero stars if I could. Makes you put all your info in to create a login, logs you out to “confirm” then tells you it’s wrong. Do not waste your time
Would give zero stars if I could. Makes you put all your info in to create a login, logs you out to “confirm” then tells you it’s wrong. Do not waste your time