Date	Author	Comment
2026-04-17	si*****	Please add a push notification option for when a student is manually loaded on the bus. Our school district has a policy that once the student has been manually loaded (i.e. forgot their Smart Tag) five times (“strikes”) in one semester, then the student cannot ride the bus until they find/buy a new Smart Tag. The problem is that there is no system in place to notify parents, until it’s too late and your student is denied a ride home. A simple push notification would be extremely helpful to keep track of manual loads. (Yes I know I can login each day and see how my student loaded.)
Please add a push notification option for when a student is manually loaded on the bus. Our school district has a policy that once the student has been manually loaded (i.e. forgot their Smart Tag) five times (“strikes”) in one semester, then the student cannot ride the bus until they find/buy a new Smart Tag. The problem is that there is no system in place to notify parents, until it’s too late and your student is denied a ride home. A simple push notification would be extremely helpful to keep track of manual loads. (Yes I know I can login each day and see how my student loaded.)
2026-04-08	ha*****	Doesn’t update when bus is on the the way it’s only update me while child is at school being picked up.
Doesn’t update when bus is on the the way it’s only update me while child is at school being picked up.
2026-03-25	6:*****	i was looking were the bus was and it said 30min away it was already 7:30 and the app kept logging me out all the time i went to check it this experience was absolutely terrible
i was looking were the bus was and it said 30min away it was already 7:30 and the app kept logging me out all the time i went to check it this experience was absolutely terrible
2026-01-28	Ab*****	When accessing live activity I cannot tell what is going on or where the bus is. I accessed it this morning before sending my son out and could only see - “Michael’s bus is on it…” Is on its way? Is on its way to the school and he missed it? Is simply on its way to the school? This feature needs the ability to show the complete message.
When accessing live activity I cannot tell what is going on or where the bus is. I accessed it this morning before sending my son out and could only see - “Michael’s bus is on it…” Is on its way? Is on its way to the school and he missed it? Is simply on its way to the school? This feature needs the ability to show the complete message.
2026-01-14	Ly*****	I can never see the live map when my student is in route to and from school tried to contact “customer service” multiple times only to find there is no true customer service
I can never see the live map when my student is in route to and from school tried to contact “customer service” multiple times only to find there is no true customer service
2026-01-14	Fr*****	I absolutely love the SmartTag app and how useful it is for parents. Being notified when my daughter gets on and off the bus, when she’s dropped off at school, picked up, and even how close she is to being dropped off gives me incredible peace of mind. As a parent, that level of awareness is priceless and makes every school day feel a little less stressful. While I know the app could use some minor fixes here and there, I truly believe many concerns come from parents wanting more without fully understanding how the system is meant to work. Overall, SmartTag does exactly what it’s supposed to do—and it does it well. I genuinely appreciate how it keeps me updated and connected to my child’s daily routine. I’m very thankful for SmartTag and the reassurance it provides!
I absolutely love the SmartTag app and how useful it is for parents. Being notified when my daughter gets on and off the bus, when she’s dropped off at school, picked up, and even how close she is to being dropped off gives me incredible peace of mind. As a parent, that level of awareness is priceless and makes every school day feel a little less stressful. While I know the app could use some minor fixes here and there, I truly believe many concerns come from parents wanting more without fully understanding how the system is meant to work. Overall, SmartTag does exactly what it’s supposed to do—and it does it well. I genuinely appreciate how it keeps me updated and connected to my child’s daily routine. I’m very thankful for SmartTag and the reassurance it provides!
2025-12-10	Be*****	This app is bad. It kills my battery and over heats my phone. B4 support gives me useless tips. I’m on the newest iPhone with newest app version
This app is bad. It kills my battery and over heats my phone. B4 support gives me useless tips. I’m on the newest iPhone with newest app version
2025-12-04	An*****	I’m no longer receiving alerts after upgrading to iPhone 15z
I’m no longer receiving alerts after upgrading to iPhone 15z
2025-12-03	Kr*****	This is my son’s 6th grade school year and my 1st time using the app I love it it keeps us from standing outside in the heat and cold I track the bus and it’s lets me know when to tell him to go to the bus stop I know exactly when he’s getting home in the afternoon I love it
This is my son’s 6th grade school year and my 1st time using the app I love it it keeps us from standing outside in the heat and cold I track the bus and it’s lets me know when to tell him to go to the bus stop I know exactly when he’s getting home in the afternoon I love it
2025-11-07	Zo*****	Despite allowing all notifications for this app, I routinely don’t get them. This is a problem since some days my child’s bus takes a different route and arrives 20 minutes early. Luckily my neighbor was there today and I had set her as an allowed adult, else I don’t know what would have happened.
Despite allowing all notifications for this app, I routinely don’t get them. This is a problem since some days my child’s bus takes a different route and arrives 20 minutes early. Luckily my neighbor was there today and I had set her as an allowed adult, else I don’t know what would have happened.

Reviews of SMART tag™ Parent App

Total ratings

User Reviews

Best SMART tag™ Parent App Alternatives