Reviews of InstaPrint

By: Beiens (Shenzhen) Technology Co., Ltd. App

List of user reviews and ratings for InstaPrint

Total ratings

2.40 (Rating count: 235)

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Review summary

Users consistently report InstaPrint on Apple devices suffers from connectivity and compatibility issues: Bluetooth pairing failures, printers not appearing in the app, and not being discoverable. Printing defects such as blank labels and incorrect orientation are common. Many reviews say the app is not supported on macOS or newer iOS versions, with problems persisting after updates. A minority find it easy to use when it works and appreciate the organizing printing features. Overall, reliability and discovery are the main drawbacks.

Pros

The app is easy to use.
Provides practical printing options (labels, to-do lists) for organization.
When it connects, users report improved organization and efficient printing.

Cons

Frequent Bluetooth pairing issues and printers not showing up in the app.
Not compatible with macOS and some iOS versions; some devices report the app is not supported after updates.
Printing issues like blank labels, incomplete prints, and orientation problems (vertical vs horizontal).
Out-of-the-box setup failures; printer not discoverable or fails to connect.
App usability limitations: cannot import files from device or access photo library; settings not automatic.

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User Reviews

Recent rating average: 1.20

All time rating average: 2.40

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72% (39)

Date	Author	Comment
2026-07-24	I *****	I’ve been trying to connect it to Bluetooth for 30 minutes and it just says finding your device and it’s honestly wasting my time and making me very frustrated
I’ve been trying to connect it to Bluetooth for 30 minutes and it just says finding your device and it’s honestly wasting my time and making me very frustrated
2026-07-18	85*****	This app and printer is garbage. Occasionally it works, but more often than not, it refuses to print saying “device authorization failed”. Do better.
This app and printer is garbage. Occasionally it works, but more often than not, it refuses to print saying “device authorization failed”. Do better.
2026-07-13	za*****	so i have a mini thermal printer. worked perfectly fine for about a month then nothing. the app is just horrible to use for an example we tried to use it just barely it will turn on and everything but when i try to connect it to my phone or anything it will make the whole app close or it would just sit there and just load. fix you goddamn app waste of money and just a flat out bad company this isn’t the first time i had problems with there devices.
so i have a mini thermal printer. worked perfectly fine for about a month then nothing. the app is just horrible to use for an example we tried to use it just barely it will turn on and everything but when i try to connect it to my phone or anything it will make the whole app close or it would just sit there and just load. fix you goddamn app waste of money and just a flat out bad company this isn’t the first time i had problems with there devices.
2026-06-20	ja*****	iphone does not recognize the device at all, and yes i accepted the app permissions to use bluetooth. as far as i can see, people have been having this issue since the last app update one year ago and nothing has been fixed.
iphone does not recognize the device at all, and yes i accepted the app permissions to use bluetooth. as far as i can see, people have been having this issue since the last app update one year ago and nothing has been fixed.
2026-05-01	so*****	doesn’t work on macOS, only on phones
doesn’t work on macOS, only on phones
2026-04-25	Th*****	Is hard to connect with the bluetooth
Is hard to connect with the bluetooth
2026-03-31	#R*****	I just bought the CTP100LG and it doesn’t print the whole document! Very disappointing
I just bought the CTP100LG and it doesn’t print the whole document! Very disappointing
2026-03-30	ch*****	Returned to Walmart. Didn’t work/connect.
Returned to Walmart. Didn’t work/connect.
2026-03-25	0p*****	I’ve tried this app on 3 different devices and my printer doesn’t even show up.
I’ve tried this app on 3 different devices and my printer doesn’t even show up.
2026-03-13	cu*****	Whenever I print a label from Shopify, the printer just spits out a blank label. Incredibly frustrating - why can’t I just add this as a printer to my device? Any way to get it to work?
Whenever I print a label from Shopify, the printer just spits out a blank label. Incredibly frustrating - why can’t I just add this as a printer to my device? Any way to get it to work?