Reviews of Root: Makeup & Skincare

By: Root Pretty App

List of user reviews and ratings for Root: Makeup & Skincare

Total ratings

4.90 (Rating count: 319)

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Review summary

Across reviews, users praise Root's app for its ease of use, ability to save favorites and manage wishlists, and smooth ordering with secure checkout. Many highlight the convenience of seeing sale alerts and app-exclusive products, plus the app's all-in-one access to Root makeup and skincare. The app is noted for its clean visuals and mobile-friendly design, with reports that it mirrors the website and aids quick reordering. A few mention shipping delays with a specific order, but overall sentiment is highly positive about usability and value.

Pros

Very user-friendly and intuitive app that is easy to navigate.
Ability to save favorites and manage wishlists for quick reordering.
Seamless ordering with quick, secure checkout and cart progress saved between sessions.
App-exclusive products and ongoing sales/promotions that add value.
All-in-one shopping experience for makeup and skincare with strong visuals and mobile-friendly design.

Cons

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User Reviews

Recent rating average: 4.60

All time rating average: 4.90

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4% (1)

Date	Author	Comment
2025-12-02	kt*****	The Root app makes it so easy to manage my points, subscriptions and wish lists 😍 quick & secure checkout and even app-exclusive products!!
The Root app makes it so easy to manage my points, subscriptions and wish lists 😍 quick & secure checkout and even app-exclusive products!!
2025-11-01	cf*****	I’ve been a root customer for years. I love having the app. It allows me to save my favorite products on my wishlist. And place my order seamlessly. I get sale notifications as well as new product launches and now app exclusives.
I’ve been a root customer for years. I love having the app. It allows me to save my favorite products on my wishlist. And place my order seamlessly. I get sale notifications as well as new product launches and now app exclusives.
2024-11-17	Mj*****	It took a while to receive my order when I did receive my order the make up they sent me for $18. Wonder foundation was the size of a thimble .the smallest makeup I’ve ever seen and it was like putting chalk on your face. It was terrible. Don’t waste your money with this company!
It took a while to receive my order when I did receive my order the make up they sent me for $18. Wonder foundation was the size of a thimble .the smallest makeup I’ve ever seen and it was like putting chalk on your face. It was terrible. Don’t waste your money with this company!
2024-10-03	Je*****	The makeup I have tried thus far has been great. The eye shadows samples have more pigment than I expected. Most natural eyeshadows take several layers to get a good color pay off, not these. I’ll be ordering some once my samples run out.
The makeup I have tried thus far has been great. The eye shadows samples have more pigment than I expected. Most natural eyeshadows take several layers to get a good color pay off, not these. I’ll be ordering some once my samples run out.
2024-07-30	RA*****	Root skin care and make up is one of a kind. Their all natural ingredients have made my face look and feel so much younger and healthier. Cannot say enough about this amazing company and all they do to support others.
Root skin care and make up is one of a kind. Their all natural ingredients have made my face look and feel so much younger and healthier. Cannot say enough about this amazing company and all they do to support others.
2023-11-29	Lo*****	Absolutely love my face with Root Makeup and it last all work day! I appreciate there sales throughout the year that helps with my pocketbook. Most items a little bit goes a long way so it’s easy to wait for a sale and never run out of anything. Love Root!
Absolutely love my face with Root Makeup and it last all work day! I appreciate there sales throughout the year that helps with my pocketbook. Most items a little bit goes a long way so it’s easy to wait for a sale and never run out of anything. Love Root!
2023-10-05	Do*****	Such a great app to shop my faves—it even lets you save your favorites for easy buying. 5 stars!
Such a great app to shop my faves—it even lets you save your favorites for easy buying. 5 stars!
2023-10-05	22*****	This is a great company with incredible products and wonderful people!!
This is a great company with incredible products and wonderful people!!
2023-10-05	Jo*****	Not only are the products amazing, this app is wildly user friendly and intuitive!
Not only are the products amazing, this app is wildly user friendly and intuitive!
2023-10-05	Pi*****	This makeup company is based out of my hometown and they make amazing beauty products such as makeup, cleansers, soap, skin care, hair products, and so much more. Root also happens to be vegan! The app is so convenient for ordering!!
This makeup company is based out of my hometown and they make amazing beauty products such as makeup, cleansers, soap, skin care, hair products, and so much more. Root also happens to be vegan! The app is so convenient for ordering!!