Gatlinburg Trolleys

This app wasn’t helpful at all. Whoever designed it assumes people already know how to get around the city. Stops apparently have names and numbers, but you wouldn’t know while walking by. You also can’t tell what lines are going to stop by the stop. This is especially confusing in the center of town. I feel like this could partially be remedied by adding the color, stop name, and stop number on each shelter. The online map only shows stops by putting a T where a stop is located (no stop numbers, no local landmarks). The only actual attraction found on the map is the aquarium. Why not add other landmarks and attractions to the online map? The best help was from each driver. They made sure we were on the right path and told us whether we should board or not. If the driver hadn’t told us to wait for the very next trolley, we would have gone in a 40-minute circle out before passing the same stop on the way back. The app, rather, made it seem like if we didn’t get on that blue line trolley, we’d wait at the stop for 30 minutes for a yellow trolley. Add that confusion to a 90 degree summer day, and free parking was almost not worth the frustration. As is, this app was a waste of phone space.

No accuracy at all in this app. Wasted lots of time for nothing. Uber is the way to go.