Reviews of Campbell Crossing Thermostat

By: Telkonet, Inc

List of user reviews and ratings for Campbell Crossing Thermostat

Total ratings

1.30 (Rating count: 30)

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Review summary

User reviews show the Campbell Crossing Thermostat app is unreliable, with repeated login errors, failed app-to-thermostat connections beyond Bluetooth, and Wi‑Fi setup issues. Bluetooth pairing may work initially, but overall usability is poor and troubleshooting/support appear limited.

Pros

Bluetooth pairing with the thermostat can be established.
Accounts can be created to access the app.
Initial setup can be started via Bluetooth.

Cons

Frequent login/registration errors preventing access to the app.
App cannot complete connection to the thermostat beyond Bluetooth, hindering full control.
Difficulty finding or connecting to Wi‑Fi networks through the app.

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User Reviews

Recent rating average: 1.30

All time rating average: 1.30

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91% (10)

Date	Author	Comment
2025-08-18	ke*****	Everytime i try to login i get an error has occurred message. Can not use the app! Please fix.
Everytime i try to login i get an error has occurred message. Can not use the app! Please fix.
2025-06-25	lo*****	Works good when it works but I keep getting “unknown error occurred” message trying to log in!!! Getting the message more and more frequently so unable to long in and even use the app.
Works good when it works but I keep getting “unknown error occurred” message trying to log in!!! Getting the message more and more frequently so unable to long in and even use the app.
2025-05-16	sh*****	Constantly errors at login
Constantly errors at login
2025-01-20	To*****	Trying to connect the App to the thermostat is impossible. Campbell crossing needs to do better or get replaced.
Trying to connect the App to the thermostat is impossible. Campbell crossing needs to do better or get replaced.
2024-12-29	Hi*****	I can connect to the thermostat through Bluetooth, but it won’t go past that.
I can connect to the thermostat through Bluetooth, but it won’t go past that.
2024-12-18	pu*****	Was able to make an account. Was able to pair with Bluetooth. Was not able to find a wifi network through the app. Tried so many times. Doesn’t seem to be a way to get technical assistance.
Was able to make an account. Was able to pair with Bluetooth. Was not able to find a wifi network through the app. Tried so many times. Doesn’t seem to be a way to get technical assistance.
2024-11-24	No*****	Who ever decided this was a good idea should be fired and forced to use this garbage for a year
Who ever decided this was a good idea should be fired and forced to use this garbage for a year
2024-10-25	Ri*****	Nightmare to create account. Unable to connect to app once account was created. Never even got the chance to connect the thermostat.
Nightmare to create account. Unable to connect to app once account was created. Never even got the chance to connect the thermostat.
2024-10-15	Ch*****	Once upon a time in the land of Campbell Crossing, I received a mystical scroll, aka a piece of paper, that promised I'd conquer my thermostat, but spoiler alert: it was about as useful as a screen door on a submarine! I eagerly scanned the QR code, hoping for enlightenment, only to be sent on a digital time travel adventure to the ancient (and utterly useless) Campbell Crossing app. 🤦🏽‍♀️ Rebounding from that disappointment, I embarked on a 20-minute scavenger hunt for the "My Apps" menu on the correct app, which, surprise surprise, doesn’t even exist! Another facepalm worthy moment of sheer tech wizardry. 🤦🏽‍♀️ Fueled by determination (and possibly a tad of insanity), I sought out this elusive “Campbell Crossing Thermostat App” in the App Store. Eureka! I found it. But wait, the plot thickens! 😮‍💨 Upon hurdling registration and logging in (skills I might add to my resume), the real fun began! My thermostat decided Bluetooth wasn’t a language it wanted to speak, giving me the cold shoulder 20 times over. Yet, with persistence (and a lot of muttering under my breath), I finally made it through to connect with my home WiFi while sitting intimately next to my router. Imagine my joy when the app threw a tantrum, glitching out, and reset every setting—leaving me dialing maintenance like it was a lifeline on a game show! But wait, there’s no time to watch their dance (and inevitable accusation that it’s my fault), as all my woes started with that dumb scroll and a thermostat that was, no doubt, procured at the “low-budget” price category. 🤯🤬🤬 So, heed my tale, weary traveler: save your time, your sanity, and your feelings. Inflation's got everyone pinching pennies, and unless you have the luxury of lounging in wait for these tech troubadours to fix what broke, skip this app, grab a blanket, and prepare for a winter that even Elsa would envy! 🥶
Once upon a time in the land of Campbell Crossing, I received a mystical scroll, aka a piece of paper, that promised I'd conquer my thermostat, but spoiler alert: it was about as useful as a screen door on a submarine! I eagerly scanned the QR code, hoping for enlightenment, only to be sent on a digital time travel adventure to the ancient (and utterly useless) Campbell Crossing app. 🤦🏽‍♀️ Rebounding from that disappointment, I embarked on a 20-minute scavenger hunt for the "My Apps" menu on the correct app, which, surprise surprise, doesn’t even exist! Another facepalm worthy moment of sheer tech wizardry. 🤦🏽‍♀️ Fueled by determination (and possibly a tad of insanity), I sought out this elusive “Campbell Crossing Thermostat App” in the App Store. Eureka! I found it. But wait, the plot thickens! 😮‍💨 Upon hurdling registration and logging in (skills I might add to my resume), the real fun began! My thermostat decided Bluetooth wasn’t a language it wanted to speak, giving me the cold shoulder 20 times over. Yet, with persistence (and a lot of muttering under my breath), I finally made it through to connect with my home WiFi while sitting intimately next to my router. Imagine my joy when the app threw a tantrum, glitching out, and reset every setting—leaving me dialing maintenance like it was a lifeline on a game show! But wait, there’s no time to watch their dance (and inevitable accusation that it’s my fault), as all my woes started with that dumb scroll and a thermostat that was, no doubt, procured at the “low-budget” price category. 🤯🤬🤬 So, heed my tale, weary traveler: save your time, your sanity, and your feelings. Inflation's got everyone pinching pennies, and unless you have the luxury of lounging in wait for these tech troubadours to fix what broke, skip this app, grab a blanket, and prepare for a winter that even Elsa would envy! 🥶
2024-08-08	ma*****	I can’t control my fan it’s blank and it won’t let me change it on the wall display I want it on auto. i don’t know if it’s on or auto
I can’t control my fan it’s blank and it won’t let me change it on the wall display I want it on auto. i don’t know if it’s on or auto