Reviews of MyDiabetes: Sugar & Meal Log

By: DIABETES SOLUTIONS UAB App

List of user reviews and ratings for MyDiabetes: Sugar & Meal Log

Total ratings

4.40 (Rating count: 2,486)

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Review summary

User reviews consistently praise the app’s tracking, goals, meal ideas, and customization, noting it helps with accountability and daily health routines. However, recurring problems overshadow the positives: ongoing billing and refund issues, an unreliable and sometimes inaccurate food database and AI meal logging, high subscription costs, and reliability glitches (lost data, timing errors, login trouble). Support is frequently criticized. Overall, the app offers strong concept and features, but substantial financial and usability flaws limit its value for many users.

Pros

Strong tracking and daily goals help with accountability.
Wide variety of meal options and easy-to-follow recipes.
Customizable features and meal planning tools.
Exercise tracking and overall health monitoring.
Grocery planning and meal ideas simplify dieting.

Cons

Ongoing billing, cancellation, and refund problems with hidden charges.
Data quality issues: inaccurate food database and AI meal-logging errors; limited search results.
High price and perceived poor value for a diabetes-focused app.
Reliability issues: lost history and incorrect time logging; login problems.
Customer support concerns and disputes over refunds.

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User Reviews

Recent rating average: 4.40

All time rating average: 4.40

Upgrade to see all 85 reviews

47% (40)

Date	Author	Comment
2026-08-23	Va*****	Good
Good
2026-08-22	Sn*****	Shopping list feature makes planning easier
Shopping list feature makes planning easier
2026-08-22	Ma*****	Home workouts are simple and fit diabetes needs, nice that I Don't need any equipment
Home workouts are simple and fit diabetes needs, nice that I Don't need any equipment
2026-08-22	pe*****	Love the shopping list addition
Love the shopping list addition
2026-08-21	Ha*****	Recommend 👍👍
Recommend 👍👍
2026-08-21	Ba*****	Meal plans are practical and easy to follow daily
Meal plans are practical and easy to follow daily
2026-08-21	St*****	Solid diabetes tracker with clear daily insights. NICE
Solid diabetes tracker with clear daily insights. NICE
2026-08-19	Ly*****	I like the program but my issue is choosing measurements. Scanner is not accurate and portions-even when entered manually- don’t line up with labels.
I like the program but my issue is choosing measurements. Scanner is not accurate and portions-even when entered manually- don’t line up with labels.
2026-08-18	cl*****	The ability to track blood sugar readings, meals, and daily habits has been incredibly useful. It helps me better understand my health patterns.
The ability to track blood sugar readings, meals, and daily habits has been incredibly useful. It helps me better understand my health patterns.
2026-08-18	SS*****	Make sure you are careful about the free trial. Because if you aren’t, they will charge you without a reminder. And if you contact immediately after the charge for a refund, they will not give you one. They are inflexible. Deleting the app when you decide you don’t want it, is not enough. You have to cancel the subscription first.
Make sure you are careful about the free trial. Because if you aren’t, they will charge you without a reminder. And if you contact immediately after the charge for a refund, they will not give you one. They are inflexible. Deleting the app when you decide you don’t want it, is not enough. You have to cancel the subscription first.