Reviews of CHS Trashtracker

By: City of Charleston (SC) App

List of user reviews and ratings for CHS Trashtracker

Total ratings

4.90 (Rating count: 459)

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Review summary

Users praise CHS Trashtracker for reliable reminders, clear schedules, and easy use, while noting gaps in address coverage and occasional reminder timing issues. Overall, it’s a useful, time-saving tool for staying on top of trash/recycling pickups, with the main drawbacks being missing addresses and reminder reliability.

Pros

Reminders ahead of pickup days to prevent missing trash, recycling or yard waste collections.
Clear schedule with pickup days, delays, and weather/holiday updates; reduces guesswork.
Simple, intuitive, easy-to-use design.
Supports text-message style updates and notifications for schedules.

Cons

Address coverage gaps: certain streets/addresses aren’t in the system and requests to add them aren’t being fulfilled.
Reminders are sometimes inconsistent and do not trigger at the scheduled time.

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User Reviews

Recent rating average: 4.20

All time rating average: 4.90

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12% (4)

Date	Author	Comment
2026-03-01	Za*****	Bagley Street not in their system?
Bagley Street not in their system?
2025-09-30	Jo*****	Useless can’t find my addy & calendar won’t display . I wanna know hurricane weather pick up totally useless
Useless can’t find my addy & calendar won’t display . I wanna know hurricane weather pick up totally useless
2025-04-21	Co*****	This app takes the guesswork out of the question I used to ask my neighbors or I would just watch and see who pulled out what bins and follow their lead. Now no one has to guess.
This app takes the guesswork out of the question I used to ask my neighbors or I would just watch and see who pulled out what bins and follow their lead. Now no one has to guess.
2025-03-24	Ya*****	This is a great way to communicate via text message regarding garbage pickup schedules. 👍👍
This is a great way to communicate via text message regarding garbage pickup schedules. 👍👍
2025-03-23	pa*****	This app is great! It was so difficult to figure out if and when recycling and trash days were, especially after a holiday and definitely after a weather issue. So this App reminds you the day before. Fantastic!
This app is great! It was so difficult to figure out if and when recycling and trash days were, especially after a holiday and definitely after a weather issue. So this App reminds you the day before. Fantastic!
2025-03-18	An*****	We love the app help us a lot.
We love the app help us a lot.
2025-03-09	Ji*****	Never miss a trash, recycling, or yard waste pick up again! This app is a must-have!
Never miss a trash, recycling, or yard waste pick up again! This app is a must-have!
2025-02-27	rm*****	I was thrilled when my neighbor told me about this App. I am never sure when to put out the garbage or recycling when there is an interruption in service due to a holiday or weather event. Now I know! And knowing is half the battle…quite GI Joe!
I was thrilled when my neighbor told me about this App. I am never sure when to put out the garbage or recycling when there is an interruption in service due to a holiday or weather event. Now I know! And knowing is half the battle…quite GI Joe!
2025-02-18	Tr*****	This app is great but it is missing one of our addresses. We have asked for it to be added but it has not :(
This app is great but it is missing one of our addresses. We have asked for it to be added but it has not :(
2025-01-22	Ro*****	The Trashtracker app is a great informative app giving you info on trash pickup and delay dates and any information concerning this! An important app to have!
The Trashtracker app is a great informative app giving you info on trash pickup and delay dates and any information concerning this! An important app to have!