Reviews of Plant Identifier: ChatPlant AI

By: ChatPlant Ltd. App

List of user reviews and ratings for Plant Identifier: ChatPlant AI

Total ratings

4.50 (Rating count: 4,572)

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Review summary

Reviews are mixed: some users praise plant-diagnosis capabilities and business features, but a large number cite frequent misidentifications, confusing pricing/free-trial terms, refund/cancelation problems, and reliability issues. A minority report strong accuracy and useful professional tools, while others find the app unreliable or prohibitively expensive.

Pros

Provides plant-health diagnosis with practical care tips that help plants recover or stay healthy.
Offers business-ready features like bulk uploads, professional reports, fertilizer calculator, and expert consultations.
Some users report high accuracy and broad plant coverage (e.g., 50+ plants identified; claims of 98% accuracy).
Educational elements such as interactive plant quizzes for kids.

Cons

Inaccurate or inconsistent identifications for many plants.
Pricing and free-trial model is misleading and expensive, with cancellations and refunds frequently problematic.
App reliability issues like never loading or crashing.
Poor or slow customer support and refund handling.
Ads can be intrusive.

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User Reviews

Recent rating average: 1.90

All time rating average: 4.50

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57% (30)

Date	Author	Comment
2026-06-24	CL*****	I paid for one month since that is all I needed then cancelled the subscription. Even though I have three weeks left, it will not let me use it. Worse, their own website says you can use it to the end of what you paid for even if you cancel it.
I paid for one month since that is all I needed then cancelled the subscription. Even though I have three weeks left, it will not let me use it. Worse, their own website says you can use it to the end of what you paid for even if you cancel it.
2026-05-27	ps*****	Used this app to identify leaf spot correctly on a houseplant, but the app could not identify a few new houseplants I purchased. Google Image identified them correctly right away.
Used this app to identify leaf spot correctly on a houseplant, but the app could not identify a few new houseplants I purchased. Google Image identified them correctly right away.
2026-05-18	Ke*****	Doesn’t recognize plants not even an orchid. Always says it’s fine or needs water no matter what. Has never recommended a solution. A waste of time and money.
Doesn’t recognize plants not even an orchid. Always says it’s fine or needs water no matter what. Has never recommended a solution. A waste of time and money.
2026-04-24	DJ*****	Took the same picture and resubmitted it several times & each time it came back with a different identification , all completely wrong. Now cannot find how to cancel free trial.
Took the same picture and resubmitted it several times & each time it came back with a different identification , all completely wrong. Now cannot find how to cancel free trial.
2026-04-23	sh*****	If you want to know what your plant isn’t this is the app for you. I have yet to have it find one plant accurately.
If you want to know what your plant isn’t this is the app for you. I have yet to have it find one plant accurately.
2026-04-17	Pl*****	Just a few problems with app 1: how the heck did it think that a false purple foxglove was a normal foxglove they don’t even look alike! 2: we should get at least 2 free messages with the ai and the professional so it can help users disuse if they want to get premium or not (and if they get 2 free messages the app will most likely get higher reviews and more likely they’ll get premium😏😏😏) 3: this is a good app just those 2 problems also I wouldt pick any other plant identifier app:3 get this app!
Just a few problems with app 1: how the heck did it think that a false purple foxglove was a normal foxglove they don’t even look alike! 2: we should get at least 2 free messages with the ai and the professional so it can help users disuse if they want to get premium or not (and if they get 2 free messages the app will most likely get higher reviews and more likely they’ll get premium😏😏😏) 3: this is a good app just those 2 problems also I wouldt pick any other plant identifier app:3 get this app!
2026-04-10	Re*****	You can’t use the app unless you pay. And it’s expensive.
You can’t use the app unless you pay. And it’s expensive.
2026-03-04	Mo*****	I rarely write reviews, but this app deserves 5 stars. It helped me save my struggling plants with clear diagnosis and practical tips. I no longer forget to water or overwater my green friends. Simple, reliable, and incredibly useful—my go-to plant companion!
I rarely write reviews, but this app deserves 5 stars. It helped me save my struggling plants with clear diagnosis and practical tips. I no longer forget to water or overwater my green friends. Simple, reliable, and incredibly useful—my go-to plant companion!
2026-02-17	Jo*****	I just want to play the game! Ads ate annoying especially when I have already purchased some things and was not happy with them. Quit it!!!
I just want to play the game! Ads ate annoying especially when I have already purchased some things and was not happy with them. Quit it!!!
2026-02-06	Sh*****	I wanted to try the app to help care for some of my plants. It told me all of my plants were healthy, which was not true. I sent an email to them through the app to cancel my free trial. I did not hear back from them and today I was billed $39.95. I sent another email asking for a refund. I will let you know how it turns out so far, I have not been impressed. It has been three months and three emails later. Still no refund.
I wanted to try the app to help care for some of my plants. It told me all of my plants were healthy, which was not true. I sent an email to them through the app to cancel my free trial. I did not hear back from them and today I was billed $39.95. I sent another email asking for a refund. I will let you know how it turns out so far, I have not been impressed. It has been three months and three emails later. Still no refund.