Reviews of Fireflies: AI notetaker

By: Fireflies.ai App

List of user reviews and ratings for Fireflies: AI notetaker

Total ratings

4.80 (Rating count: 4,891)

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Review summary

Users broadly praise Fireflies for saving time, delivering high-quality, concise transcripts and summaries, unlimited usage, platform integrations, and useful meeting notes with email-delivered summaries. However, recurring issues include autoplay that cannot be disabled, mobile reliability bugs, subscription and billing friction, and inconsistent transcription accuracy. Overall, the app is valued for its capabilities, but reliability and billing UX need improvement.

Pros

Saves time and helps ensure key details aren’t missed.
Excellent, concise transcripts and summaries.
No limit on recordings and strong integrations with major platforms.
Very useful for meetings, with actionable notes and recordings.
Summaries are emailed/notified for easy follow-up.

Cons

Autoplay of recordings cannot be disabled and is distracting.
Stability and reliability issues, especially on mobile (bugs, pauses, skipping).
Billing/subscription problems (cancellation charges, upgrade failures, loading issues).
Transcription accuracy can be poor—some words are wrong.

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User Reviews

Recent rating average: 3.80

All time rating average: 4.80

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22% (13)

Date	Author	Comment
2026-08-06	Tr*****	Idea is good but functionality is awful. I can’t tell you how many times my recording stopped on its own and ruined my recordings of important meetings.
Idea is good but functionality is awful. I can’t tell you how many times my recording stopped on its own and ruined my recordings of important meetings.
2026-08-05	mi*****	Interface is confusing. Personal details shared with team members without my knowledge. Meeting transcripts highly unreliable; if your work team relies on fireflies it will introduce all sorts of unexpected problems. Use Gemini notes instead, that’s where we are headed.
Interface is confusing. Personal details shared with team members without my knowledge. Meeting transcripts highly unreliable; if your work team relies on fireflies it will introduce all sorts of unexpected problems. Use Gemini notes instead, that’s where we are headed.
2026-08-03	jm*****	I wish there was a good tutorial that came with the subscription, it’s really a shot in the dark knowing if it’s working correctly or not. Would also like to have video of both people in the zoom call, unfortunately it’s only the person that’s doing the talking is being videoed.
I wish there was a good tutorial that came with the subscription, it’s really a shot in the dark knowing if it’s working correctly or not. Would also like to have video of both people in the zoom call, unfortunately it’s only the person that’s doing the talking is being videoed.
2026-06-23	Lo*****	I love having Fireflies for almost everything I do!
I love having Fireflies for almost everything I do!
2026-06-21	1P*****	I have poor retention skills. This app allows me to accurately capture and remember important notes and takeaways accurately.
I have poor retention skills. This app allows me to accurately capture and remember important notes and takeaways accurately.
2026-05-31	Si*****	The app itself is fantastic. I has great learning, it’s incredibly easy to use. The notes are pretty accurate, even with a preponderance of scientific and medical jargon. Honestly, my ONLY complaint with the app itself is that you are unable to edit conversations and notes. For that, you need to be on the online version on your computer. Add that feature to the iPad and phone, and it’s 5 stars all the way!
The app itself is fantastic. I has great learning, it’s incredibly easy to use. The notes are pretty accurate, even with a preponderance of scientific and medical jargon. Honestly, my ONLY complaint with the app itself is that you are unable to edit conversations and notes. For that, you need to be on the online version on your computer. Add that feature to the iPad and phone, and it’s 5 stars all the way!
2026-05-20	Wh*****	Hands down the best purchase I’ve ever made. My memory isn’t perfect so this has been so useful for my personal and professional life. And I LOVE that you get your recordings immediately, compared to Gong which takes 2-4 business months 😂. JK but if does take at least an hour, sometimes 4, which kills any follow up meetings. The integrations are rock solid and helps with my tech stack in my business.
Hands down the best purchase I’ve ever made. My memory isn’t perfect so this has been so useful for my personal and professional life. And I LOVE that you get your recordings immediately, compared to Gong which takes 2-4 business months 😂. JK but if does take at least an hour, sometimes 4, which kills any follow up meetings. The integrations are rock solid and helps with my tech stack in my business.
2026-05-14	Er*****	Very annoying when you rely on the app to record meetings you are unable to attend but the app doesn’t perform
Very annoying when you rely on the app to record meetings you are unable to attend but the app doesn’t perform
2026-04-27	Ch*****	Love it! Saves me so much time and keeps me from missing key details.
Love it! Saves me so much time and keeps me from missing key details.
2026-04-26	Jo*****	An awesome note taker. Compared to others I have especially to transcribe church messages, this app stands out because there is no limit and the summaries are always sent to your email for notification amongst others. It’s a fine app.
An awesome note taker. Compared to others I have especially to transcribe church messages, this app stands out because there is no limit and the summaries are always sent to your email for notification amongst others. It’s a fine app.