Trendyol Go: Food & Groceries

Very disappointing customer service experience. For more than a month, I have been trying to resolve a payment issue that suddenly appeared on my account. My credit cards were previously accepted without any problems, and the same cards continue to work on other platforms. Despite explaining this multiple times, I kept receiving the same scripted response blaming my bank. I was repeatedly told that my case would be escalated and that I would receive a follow-up, but I never received a phone call, email, case number, or any meaningful update. Each time I contacted support, I had to explain the entire issue from the beginning. The most frustrating part was that the chat was ended without providing a solution or a clear way to track my case. Customers deserve transparent communication, proper case tracking, and follow-up when a problem remains unresolved. Unfortunately, I did not receive any of those.

YA Bİ TESLİMAT ÜCRETİ 40 TL OLUR MU YA 2 KATINA ÇIKARIYORSUNUZ SEPET TUTARINI BIKTIM YA Bİ KENDİNİZE GELİN ŞİKAYET GELDİKCE BU KONUDAN FİYATI DAHADA ARTTIRIYORSUNUZ

YA RESTORANT ACIK GOZUKUYO 600 TL ODEMELI YEMEK SATIN ALIYORUM RESTORANT KAPALI DIYE ARIYOLAR PARAMI 10 GUN ICINDE IADE EDICEKLERINI SPYLUYOLAR SACMALIK LAN