Reviews of ESET VPN

By: ESET, spol. s r.o.

List of user reviews and ratings for ESET VPN

Total ratings

4.20 (Rating count: 476)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Reviews praise ESET VPN for being easy to use and protective, with some users reporting fast performance and good sentiment. However, multiple reviews cite activation and activation-code issues, deceptive activation marketing, slow/unreliable servers, and billing concerns including suspected scams. A subset notes crashes after updates on iOS/macOS. Overall, experiences vary from smooth operation to significant setup, performance, and billing problems.

Pros

Easy to use / simple setup
Provides protection and peace of mind against hacking
Generally good performance / fast when it works
Positive overall sentiment (good / great app)

Cons

Activation/code issues and update/version errors (activation failures, unclear process, repeated update prompts)
Slow speeds and unstable/unreliable servers (frequent drops, long connection times, many servers slow or not functioning)
Billing concerns / suspected scams (money taken / Estafa)
Update-related crashes on iOS/macOS (crashes after updates or activation)

Upgrade to see all 38 reviews

User Reviews

Recent rating average: 2.80

All time rating average: 4.20

Upgrade to see all 38 reviews

47% (18)

Date	Author	Comment
2026-06-10	RC*****	Not sure why but this keeps disconnecting. Only when I click the app it reconnects. Then it silently disconnects.
Not sure why but this keeps disconnecting. Only when I click the app it reconnects. Then it silently disconnects.
2026-06-04	Qu*****	VPN stopped working again. I uninstalled the app and then, reinstalled it. Then, I changed the internet port at the bottom of the start screen for ESET VPN to 443. Now, it’s working again. Others may need to select a different port for theirs to work.
VPN stopped working again. I uninstalled the app and then, reinstalled it. Then, I changed the internet port at the bottom of the start screen for ESET VPN to 443. Now, it’s working again. Others may need to select a different port for theirs to work.
2026-06-03	Be*****	After most recent update of late May 2026. IKEv2 protocol stopped working, constantly requiring password of Subscription…. Wth….. fine, switching to UDP and TCP and Stealth and what not…. They work intermittently and varied among different servers….. Reinstalled ios app then re-activated subscription on ESET home and on ios device to no avail…. What humbug is this….
After most recent update of late May 2026. IKEv2 protocol stopped working, constantly requiring password of Subscription…. Wth….. fine, switching to UDP and TCP and Stealth and what not…. They work intermittently and varied among different servers….. Reinstalled ios app then re-activated subscription on ESET home and on ios device to no avail…. What humbug is this….
2026-05-30	Om*****	Not working after the last update please fix the problem quickly
Not working after the last update please fix the problem quickly
2026-02-11	No*****	Very simple and effective
Very simple and effective
2026-01-17	Zz*****	They’ve taken my money $80 haven’t done anything no app no communication nothing they just took my money and walked away. Do not use this app.
They’ve taken my money $80 haven’t done anything no app no communication nothing they just took my money and walked away. Do not use this app.
2025-12-28	Ma*****	I was told to get ESET when I was hacked a few years ago, and zero issues since , Thank you
I was told to get ESET when I was hacked a few years ago, and zero issues since , Thank you
2025-12-11	Fi*****	I just put ESET on my cell phone also, and it gives me peace of mind to know that I’m protected against people who are hacking our information.
I just put ESET on my cell phone also, and it gives me peace of mind to know that I’m protected against people who are hacking our information.
2025-12-02	Cr*****	Extremely difficult to activate this VPN. I always receive an error message. I give up.
Extremely difficult to activate this VPN. I always receive an error message. I give up.
2025-11-24	St*****	In this day and time of scammers it’s feels good to be protected!
In this day and time of scammers it’s feels good to be protected!