Reviews of EPIC Life Application

By: EPIC HEALTH App

List of user reviews and ratings for EPIC Life Application

Total ratings

1.90 (Rating count: 56)

Review summary

User reviews show a strong contrast: the EPIC Life app is meant to centralize health information and offer scheduling, refill requests, and messaging. However, most feedback is negative due to repeated timeouts, login errors, broken links, and unreliable core features. Support responses are often slow. While the app has promising ideas, it needs substantial stability, QA, and user-support improvements to deliver a reliable experience.

Pros

Has features that could streamline care (appointment scheduling, prescription refills, and patient–clinician messaging).
Concept aims to centralize health information and simplify tasks for patients.
Some users see value and potential for EPIC Health when it works.

Cons

Frequent reliability problems: loading timeouts, errors, and login failures.
Broken links and 404 errors, especially on the report-a-problem and support pages.
Core features often don’t function reliably (appointment scheduling failures, refill messaging issues, viewing results, and pharmacy data not loading).
Slow or no responses to messages from support/clinicians.
Indications that the app was rushed and lacks settings or data control.

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User Reviews

Recent rating average: 1.00

All time rating average: 1.90

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91% (20)

Date	Author	Comment
2026-05-12	Ga*****	doesn’t load anything EVER. the “communications” tab is pointless-they’ll answer you back DAYS later or never. oh and don’t bother try calling, you gotta go through 4 A.I things and the call center 👎🏼👎🏼 i’m irritated asf would of gave 2 stars if i could see my old vital history like i was trying to 🥲
doesn’t load anything EVER. the “communications” tab is pointless-they’ll answer you back DAYS later or never. oh and don’t bother try calling, you gotta go through 4 A.I things and the call center 👎🏼👎🏼 i’m irritated asf would of gave 2 stars if i could see my old vital history like i was trying to 🥲
2026-04-27	sl*****	App won’t work steady loading then times out.
App won’t work steady loading then times out.
2026-04-21	fo*****	My title says it all. error screens galore, non-functional app.
My title says it all. error screens galore, non-functional app.
2026-02-06	To*****	The apps stopped working. I can’t even login
The apps stopped working. I can’t even login
2026-02-04	Sh*****	The app hasn’t worked in over a month. Any button you try to push results in a time out error. The report a problem with the app link takes you to a 404 not found page. Useless app.
The app hasn’t worked in over a month. Any button you try to push results in a time out error. The report a problem with the app link takes you to a 404 not found page. Useless app.
2026-01-27	St*****	App times out and you can’t see ANY information. Total waste of time.
App times out and you can’t see ANY information. Total waste of time.
2026-01-14	Sh*****	App doesn’t load medication page and never has stored Pharmacy information. When you click to see the support page it takes you to a 404 page saying page may never have existed. I‘m about to find another medical practice because of other annoyances experienced.
App doesn’t load medication page and never has stored Pharmacy information. When you click to see the support page it takes you to a 404 page saying page may never have existed. I‘m about to find another medical practice because of other annoyances experienced.
2026-01-10	Jo*****	App is always having issues. This time it keeps saying something is work with my internet no matter where I am (home, school, etc.). Please fix this
App is always having issues. This time it keeps saying something is work with my internet no matter where I am (home, school, etc.). Please fix this
2026-01-09	Be*****	The app literally never works, it always gives an error no matter what you try to do
The app literally never works, it always gives an error no matter what you try to do
2026-01-02	mi*****	The app is as good as the company - awful. It does not work and yet they keep telling patients to use it. I hate it.
The app is as good as the company - awful. It does not work and yet they keep telling patients to use it. I hate it.