Features & Capabilities

Flex Mobile extends your Twilio Flex contact center to connect customers with your employees, wherever they are. Flex Mobile unlocks all Twilio Flex functionality to empower customer-facing teams with a shared view of customer data to reduce handle time, AI features to increase productivity, and compliant omnichannel communications on personal devices.

Contact center interactions can now be routed to the right employee, wherever they are, to connect employees in the field, in-store, or at local branches to reduce transfer rates and improve visibility by analyzing interactions over mobile devices. Supervisors can use this enhanced visibility to improve quality management on mobile communications and ensure every customer interaction is delivering value.

Flex Mobile requires an existing Twilio Flex account.

User Growth & Download Statistics

App
By:
Twilio, Inc.
Rating:
4.50
(8)
Version:
0.15.0 Last updated: 2025-09-30
Version code:
878388772
Creation date:
2024-06-03
Compatible devices:
Size:
49.14MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Twilio, Inc.
Apple Apps Store
https://apps.apple.com/us/app/twilio-flex/id6451207884
Website:
https://www.twilio.com/flex

User Reviews

I cannot connect to domain, but when I connect to the website domain for flex, it works.
by ni*****, 2025-11-07
View all user reviews ›

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