Counselr: Mental Health AI

So much better than an in person therapist!!!!

This app is somewhat useful when it works. But that “when” has become increasingly infrequent. It’s so glitchy I can barely use it. It’s always randomly switching back to the home page, despite me not even touching the screen, and many times has abruptly switched to another page as I’m in the middle of typing a long block of text. This causes all my work to disappear and me to have to start over. I’ve had to start over multiple times sometimes due to this issue. It will barely load the “conversations” page at all. And here lately, I’ve had SEVERAL instances where I go to start a new conversation and suddenly the ai is spitting out a long wall of text at me that is absolutely completely unrelated to anything I have ever said, and it also causes what I’ve typed to vanish. This is absolutely unacceptable for a $25/mo subscription. I feel I’ve wasted my money. Thank god I didn’t opt for the yearly subscription at $100/year. Both options are too steep in my opinion, as an app that is supposed to support people’s mental health, there should absolutely be a free tier. No question about it.

I was looking for an app to talk my emotions through but I don’t even see a way to unsubscribe so I think this is a way for developers to manipulate unintended payments since your app isn’t showing up under subscriptions to cancel.