Date	Author	Comment
2026-07-31	Ap*****	I tried to make a reservation to Gwinnett Public Library and the app keep providing the address to Lawerenceville City Hall! I now have to call customer service for reservations!
I tried to make a reservation to Gwinnett Public Library and the app keep providing the address to Lawerenceville City Hall! I now have to call customer service for reservations!
2026-05-18	Re*****	Absolutely terrible. You can’t book anything. It’s only once in a blue moon that someone is available . Because for some reason you’re always booked at every time throughout the day and regardless of previous days notice.
Absolutely terrible. You can’t book anything. It’s only once in a blue moon that someone is available . Because for some reason you’re always booked at every time throughout the day and regardless of previous days notice.
2026-02-02	Ja*****	All I did was try to look a route and couldn’t do that. It won’t show u anything either. No schedule or bus times or anything‼️
All I did was try to look a route and couldn’t do that. It won’t show u anything either. No schedule or bus times or anything‼️
2024-08-02	Im*****	I really hope this changes in the future
I really hope this changes in the future
2024-07-09	ar*****	Expand the area to serve Duluth and other surrounding areas too!
Expand the area to serve Duluth and other surrounding areas too!
2024-02-09	Ra*****	So originally I was able to book my rides earlier. But now I can’t schedule anything til close to 1 am and I can’t schedule anything until around 12:45 am. You call the bus company and they claim they’re booked when it doesn’t give any options to schedule anything earlier than 6:25 am. It’s inconsistent and they give the run around. So sometimes you end up late for work especially if they gotta pick up another passenger. Plus the areas are limited you can’t go outside Snellville bounds even if they got two cities close by it’s horrible. They need to improve it.
So originally I was able to book my rides earlier. But now I can’t schedule anything til close to 1 am and I can’t schedule anything until around 12:45 am. You call the bus company and they claim they’re booked when it doesn’t give any options to schedule anything earlier than 6:25 am. It’s inconsistent and they give the run around. So sometimes you end up late for work especially if they gotta pick up another passenger. Plus the areas are limited you can’t go outside Snellville bounds even if they got two cities close by it’s horrible. They need to improve it.
2023-11-25	Gu*****	Needed to get to a place literally 5 minutes from my house and it was out of range. Insanely small area. Should be called "Ride Lawrenceville but only if the place you need to get to is next door".
Needed to get to a place literally 5 minutes from my house and it was out of range. Insanely small area. Should be called "Ride Lawrenceville but only if the place you need to get to is next door".
2023-10-15	Tr*****	This service is not helpful unless it is going to include coverage to every area of Lawrenceville. Services are needed in every subdivision in Lawrenceville. Many homes/communities are excluded and this makes no sense. Riders need to be able to get from their HOMES to the commercial areas, not just ride around heavy traffic areas that are already walkable or easy to canvas once you’re already there.
This service is not helpful unless it is going to include coverage to every area of Lawrenceville. Services are needed in every subdivision in Lawrenceville. Many homes/communities are excluded and this makes no sense. Riders need to be able to get from their HOMES to the commercial areas, not just ride around heavy traffic areas that are already walkable or easy to canvas once you’re already there.
2023-09-11	ee*****	This is a game changer for people who rely on public transit within the available zones. With the public’s support I bet we will see new areas added in the future. The app is great and easy to use and I can get anywhere within the Lawrenceville city limits. Thank you Gwinnett County!
This is a game changer for people who rely on public transit within the available zones. With the public’s support I bet we will see new areas added in the future. The app is great and easy to use and I can get anywhere within the Lawrenceville city limits. Thank you Gwinnett County!
2023-09-07	Jc*****	It's ok for being a new service to start in some cities like Lawrenceville and snellville, but, why not the rest of Lawrenceville? I wanted to use it to go to the Sugarloaf Mills mall but not even my place of the Mall are in the coverage area and both are in Lawrenceville....
It's ok for being a new service to start in some cities like Lawrenceville and snellville, but, why not the rest of Lawrenceville? I wanted to use it to go to the Sugarloaf Mills mall but not even my place of the Mall are in the coverage area and both are in Lawrenceville....

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