Reviews of Wellos: Health Transformation

By: RVO Health, LLC App

List of user reviews and ratings for Wellos: Health Transformation

Total ratings

2.20 (Rating count: 108)

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Review summary

Users like Wellos for calorie tracking, progress toward goals, and insurance-free access, but widespread login loops, crashes, and an unfinished feel dominate experiences. Repeated sign-in issues and instability hinder daily use, while some find the food database and recipe features limiting. A few reviews note the app’s benefits and motivation features, yet reliability and maintenance concerns overshadow positive aspects for many.

Pros

Calorie tracking is a core, repeatedly praised feature across reviews.
Free access via health insurance/work benefit.
Progress tracking and motivation (W rewards) helping users pursue goals.
Recipes/meal planning feature mentioned as a benefit.

Cons

Frequent login issues and sign-in loops (HealthSafeID) preventing use.
Frequent crashes and instability, requiring re-login or app restarts.
Poor UX/UI and sense of unfinished/alpha-quality app.
Limited ability to add/customize foods or save recipes (relying on existing items or barcodes).
Perceived lack of ongoing maintenance / slow bug fixes.

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User Reviews

Recent rating average: 1.50

All time rating average: 2.20

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64% (37)

Date	Author	Comment
2026-07-05	nu*****	I have this through my health insurance so you’d think the app would be fantastic with all it’s funding but I’ve used free apps that work better. It crashes all the time and says there is an error logging in for a good 10-15 minutes until it decides to work again. The nutrition page updates poorly, is terribly designed, and sometimes just shows the wrong information all together. Really poor performance that is more likely to frustrate people than actually help them improve their health.
I have this through my health insurance so you’d think the app would be fantastic with all it’s funding but I’ve used free apps that work better. It crashes all the time and says there is an error logging in for a good 10-15 minutes until it decides to work again. The nutrition page updates poorly, is terribly designed, and sometimes just shows the wrong information all together. Really poor performance that is more likely to frustrate people than actually help them improve their health.
2026-06-12	Ke*****	Just downloaded today as a benefit through work, seems great but keeps glitching and freezing and not responding to my attempts at clicking things…
Just downloaded today as a benefit through work, seems great but keeps glitching and freezing and not responding to my attempts at clicking things…
2026-06-11	da*****	I want to love this app. It has great recipes however I am constantly having to close and reopen the app. You can’t print the recipes nor share them. And if you want to go back to a different screen you have to close and reopen the app.
I want to love this app. It has great recipes however I am constantly having to close and reopen the app. You can’t print the recipes nor share them. And if you want to go back to a different screen you have to close and reopen the app.
2026-06-10	Ma*****	I am using this to primarily track my macros. The database of foods is lacking and nowhere near the comprehensive list with other apps like My Fitness Pal. There is no flexibility to adjust the food serving size, servings, or manually add foods to the database that are not found. While the voice record is nice it is also not flexible.
I am using this to primarily track my macros. The database of foods is lacking and nowhere near the comprehensive list with other apps like My Fitness Pal. There is no flexibility to adjust the food serving size, servings, or manually add foods to the database that are not found. While the voice record is nice it is also not flexible.
2026-05-28	BE*****	The contents in the app are overall good and promote a healthy lifestyle. The user experience is bad. The app makes you login every time you open it discouraged users to actually use the log feature. I wouldn’t pay for this app and I have stopped using it because I don’t have the time to login every time I want to track 1 little thing.
The contents in the app are overall good and promote a healthy lifestyle. The user experience is bad. The app makes you login every time you open it discouraged users to actually use the log feature. I wouldn’t pay for this app and I have stopped using it because I don’t have the time to login every time I want to track 1 little thing.
2026-05-15	To*****	Can speak to the app but I can’t even login. My insurance offered this to me so I tried to check it out. After signing on with my health safe I’d on the web and verifying insurance I was asked to download the app. Once I got that it asked for my email to login, but my email is not recognized. When I try to use my hs id to login it takes me to the website, confirms my login and then kicks me back to the app to login again with email that it does not recognize again. I tried signing up and had a similar blocker, ever though I signed up with an email, I still need to use my hs id, and it still asks for my email (which I gave) but it still does not recognize. Frustrating enough to generate a review. I don’t even know what this app does.
Can speak to the app but I can’t even login. My insurance offered this to me so I tried to check it out. After signing on with my health safe I’d on the web and verifying insurance I was asked to download the app. Once I got that it asked for my email to login, but my email is not recognized. When I try to use my hs id to login it takes me to the website, confirms my login and then kicks me back to the app to login again with email that it does not recognize again. I tried signing up and had a similar blocker, ever though I signed up with an email, I still need to use my hs id, and it still asks for my email (which I gave) but it still does not recognize. Frustrating enough to generate a review. I don’t even know what this app does.
2026-05-14	je*****	I registered and downloaded the app and then I couldn’t get past login. I don’t even know what this app can do because I couldn’t open it. I may try again in a couple months and see if it’s been fixed.
I registered and downloaded the app and then I couldn’t get past login. I don’t even know what this app can do because I couldn’t open it. I may try again in a couple months and see if it’s been fixed.
2026-05-07	Ji*****	Unlike some users I was easily able to login… but anytime I try to click on anything it tells me there’s a technical issue and to refresh the app. Typical app from an insurance like UHC.
Unlike some users I was easily able to login… but anytime I try to click on anything it tells me there’s a technical issue and to refresh the app. Typical app from an insurance like UHC.
2026-04-28	So*****	It’s well known that tracking your food works! This app is a major pain - if you make a dish, you have to track each ingredient, then divide by the number of servings, for each ingredient! The next time you eat that same exact serving you have to start over. It’s impossible to save your recipe. The app remembers your most frequent foods, but it’s ridiculously hit or miss, remembering for weeks one random thing but never your daily foods. If you only eat processed foods it’s easy enough to scan the bar code. It also tracks a bunch of things like movement and mood, but never ever gives any feedback so it’s not worth the effort. There’s a weekly report but it’s just the straight numbers. If you don’t track some meals those zeros are factored in. It’s not giving any real or helpful information. This app is free through my insurance and I wish like crazy it worked!
It’s well known that tracking your food works! This app is a major pain - if you make a dish, you have to track each ingredient, then divide by the number of servings, for each ingredient! The next time you eat that same exact serving you have to start over. It’s impossible to save your recipe. The app remembers your most frequent foods, but it’s ridiculously hit or miss, remembering for weeks one random thing but never your daily foods. If you only eat processed foods it’s easy enough to scan the bar code. It also tracks a bunch of things like movement and mood, but never ever gives any feedback so it’s not worth the effort. There’s a weekly report but it’s just the straight numbers. If you don’t track some meals those zeros are factored in. It’s not giving any real or helpful information. This app is free through my insurance and I wish like crazy it worked!
2026-04-17	Tn*****	After multiple attempts my healthsafe id will not login to this app
After multiple attempts my healthsafe id will not login to this app