Reviews of RIDE Twin Falls Transit

By: Downtowner App, Inc. App

List of user reviews and ratings for RIDE Twin Falls Transit

Total ratings

4.10 (Rating count: 53)

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User Reviews

Recent rating average: 3.10

All time rating average: 4.10

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20% (3)

Date	Author	Comment
2026-06-22	qu*****	Twin falls should have a bust transit this is a bandaid on public transportation. Book a ride and watch your wait time continue to increase every 30 mins. I’ve been at 43 mins for 3 hrs
Twin falls should have a bust transit this is a bandaid on public transportation. Book a ride and watch your wait time continue to increase every 30 mins. I’ve been at 43 mins for 3 hrs
2026-06-17	Ga*****	When Twin falls reached the amount of people where they forced to invest in public transit I thought they might invest in something useful, like a bus stop. Instead they’ve made this app and haven’t given it the proper funding to function. I’ve booked rides days in advance and have had them pushed back by up to an hour. The drivers are great, but this city is a joke.
When Twin falls reached the amount of people where they forced to invest in public transit I thought they might invest in something useful, like a bus stop. Instead they’ve made this app and haven’t given it the proper funding to function. I’ve booked rides days in advance and have had them pushed back by up to an hour. The drivers are great, but this city is a joke.
2026-06-08	Je*****	The app is great, the drivers are AMAZING but the organization? Definitely needs some work. I’ve taken the TFT to work for a long time and it’s on a rare occasion that they’ll be within your booking time. I’ve booked rides at 8am and they’ve gotten there at 8:30am or the rides have gotten cancelled because “no drivers available”. ; after I’ve book them a week in advance. And you don’t get a refund on the booking. I’ve also booked at 8am and they’ve gotten that at 7:30am, called, and I’m standing in my pajamas going “uhhhh I’m not ready” they’ll either wait or cancel. Like I said, the drivers are some of the nicest people and the service is great but the organization of it all definitely needs a deep cleansing.
The app is great, the drivers are AMAZING but the organization? Definitely needs some work. I’ve taken the TFT to work for a long time and it’s on a rare occasion that they’ll be within your booking time. I’ve booked rides at 8am and they’ve gotten there at 8:30am or the rides have gotten cancelled because “no drivers available”. ; after I’ve book them a week in advance. And you don’t get a refund on the booking. I’ve also booked at 8am and they’ve gotten that at 7:30am, called, and I’m standing in my pajamas going “uhhhh I’m not ready” they’ll either wait or cancel. Like I said, the drivers are some of the nicest people and the service is great but the organization of it all definitely needs a deep cleansing.
2026-05-09	ja*****	nice for rides but… the drivers have disrespected me and made me uncomfortable multiple times and if you need to be somewhere at a certain time i wouldn’t count on this app their wait times are usually ridiculous. they’ll change the times up and down for hours horrible service. fix this issue
nice for rides but… the drivers have disrespected me and made me uncomfortable multiple times and if you need to be somewhere at a certain time i wouldn’t count on this app their wait times are usually ridiculous. they’ll change the times up and down for hours horrible service. fix this issue
2025-08-10	Sl*****	Great affordable rides to get u were u need to go.I would recommend for anyone that’s needing an affordable lift to get ahold of these people and download their app it’s super easy to use.
Great affordable rides to get u were u need to go.I would recommend for anyone that’s needing an affordable lift to get ahold of these people and download their app it’s super easy to use.
2025-04-12	Ri*****	RTFT is a great service!! I love the drivers and the convenience of having the app!! the only issue I’ve seen so far and I’ve talked with drivers and other customers is that there is not enough drivers to accommodate the demand So the wait times can be long at times! I’ve had to wait up to 172 minutes several times and then a ride gets canceled and having to start all over that’s the only issue I’ve seen so far! Otherwise it’s great and everyone is great. I’d be interested in driving with them also myself!!
RTFT is a great service!! I love the drivers and the convenience of having the app!! the only issue I’ve seen so far and I’ve talked with drivers and other customers is that there is not enough drivers to accommodate the demand So the wait times can be long at times! I’ve had to wait up to 172 minutes several times and then a ride gets canceled and having to start all over that’s the only issue I’ve seen so far! Otherwise it’s great and everyone is great. I’d be interested in driving with them also myself!!
2025-01-03	Mo*****	There is no way to get the senior discount using the app so I can’t use the app but I have to call instead.
There is no way to get the senior discount using the app so I can’t use the app but I have to call instead.
2024-11-08	Fa*****	Smooth rides for the price and wait time
Smooth rides for the price and wait time
2024-06-25	py*****	The app is great and is very easy to use. The drivers are amazing and the convenience of having TFT has been great help since I no longer have a car. My biggest issue with TFT and from what I have heard both customers and drivers there isn’t enough drivers. This causes the biggest issue TFT has is their wait times. Sometime I have to book hours in advance because I do not know what my wait time is going to look like. The longest wait time I was given was 138 minutes. Sometimes the ride gets cancelled and you have to start over. Honestly they just need more drivers in order to evenly distribute the work load amongst the drivers
The app is great and is very easy to use. The drivers are amazing and the convenience of having TFT has been great help since I no longer have a car. My biggest issue with TFT and from what I have heard both customers and drivers there isn’t enough drivers. This causes the biggest issue TFT has is their wait times. Sometime I have to book hours in advance because I do not know what my wait time is going to look like. The longest wait time I was given was 138 minutes. Sometimes the ride gets cancelled and you have to start over. Honestly they just need more drivers in order to evenly distribute the work load amongst the drivers
2023-12-04	Da*****	Drivers are fantastic, cars are good. We just need more of them at peak times.
Drivers are fantastic, cars are good. We just need more of them at peak times.