Reviews of Smokey Mo's BBQ

By: SM Switchback, LLC App

List of user reviews and ratings for Smokey Mo's BBQ

Total ratings

4.90 (Rating count: 2,002)

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Review summary

Users praise Smokey Mo’s BBQ for excellent service and consistently great food, with easy pickup and helpful staff. However, several reviews point to recurring app problems after updates (login loops, signup issues) and ordering instability (inability to build baskets, limited options, payment errors). There are also several reports of order inaccuracies (missing sauces, wrong items) despite overall positive dining experiences. If the app stability improves, the customer experience should be even stronger.

Pros

Excellent service and friendly staff
High-quality, delicious BBQ (brisket, ribs, pork belly)
Consistent experience across visits
Easy ordering and pickup through the app
Loyalty program and promotional offers (first purchase discount)

Cons

Post-update app login issues and sign-in loop (phone number verification)
App ordering bugs (cannot build basket, limited options, payment errors)
Order inaccuracies: missing items or incorrect items (e.g., missing sauce, wrong sausage count, missing potato salad)

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User Reviews

Recent rating average: 3.80

All time rating average: 4.90

Upgrade to see all 47 reviews

17% (8)

Date	Author	Comment
2026-07-16	Ch*****	Good food glad one was built down the street
Good food glad one was built down the street
2026-07-08	Ca*****	The customer service here is Outstanding, from the time you walk in til you walk out! Our Granny Basketball team, is always treated with respect, kindness and love from the entire staff! Cudo’s to the manager for exceptional leadership and excellent customer care!
The customer service here is Outstanding, from the time you walk in til you walk out! Our Granny Basketball team, is always treated with respect, kindness and love from the entire staff! Cudo’s to the manager for exceptional leadership and excellent customer care!
2026-06-23	dn*****	Worth It!
Worth It!
2026-06-11	Te*****	Hill Country Bar B Que true to its roots. Fast friendly service. The meat is pretty well perfect. I really enjoyed it. The cream style corn was to die for.
Hill Country Bar B Que true to its roots. Fast friendly service. The meat is pretty well perfect. I really enjoyed it. The cream style corn was to die for.
2026-05-24	TX*****	The app used to be perfect, but something has happened and they’ve taken the options away. For a BBQ place, the option to select lean or moist brisket is extremely important. Also for the drinks, there is no ice customization- and for some reason, they want to fill the drinks for you. Just leave the cups empty for the customers to fill when they get there, or at least have that as an option. They’ve also taken away the notes section where you can request such things. In addition, please make BBQ sauce as a choice for the breakfast taco sauces.
The app used to be perfect, but something has happened and they’ve taken the options away. For a BBQ place, the option to select lean or moist brisket is extremely important. Also for the drinks, there is no ice customization- and for some reason, they want to fill the drinks for you. Just leave the cups empty for the customers to fill when they get there, or at least have that as an option. They’ve also taken away the notes section where you can request such things. In addition, please make BBQ sauce as a choice for the breakfast taco sauces.
2026-05-22	De*****	I have had so much trouble trying to place this order.
I have had so much trouble trying to place this order.
2026-05-19	TL*****	The barbecue at Smokey Mo’s BBQ is delicious and outstanding.
The barbecue at Smokey Mo’s BBQ is delicious and outstanding.
2026-04-05	po*****	The best service and BBQ ever and I’ve had slot!!
The best service and BBQ ever and I’ve had slot!!
2026-03-29	bl*****	Love this place, beats out every other place in town by a wide margin. Very consistent.
Love this place, beats out every other place in town by a wide margin. Very consistent.
2026-03-12	T_*****	The latest update broke the app. As soon as I launch the app, it wants my phone number. There are no other options, only to enter your phone number. When I enter my number it tells me that my number is already taken. Yup, because I had been using earlier versions of the app and I have a login already. But now I can’t do anything. I’m just stuck in the enter your phone number loop and the app will do nothing else.
The latest update broke the app. As soon as I launch the app, it wants my phone number. There are no other options, only to enter your phone number. When I enter my number it tells me that my number is already taken. Yup, because I had been using earlier versions of the app and I have a login already. But now I can’t do anything. I’m just stuck in the enter your phone number loop and the app will do nothing else.