Total ratings

2.00 (Rating count: 29)
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Review summary

Across reviews, the Prodigytec app is described as unreliable and unstable. The most recurring issues are: frequent sign-ins and logouts requiring re-authentication (often with requests for Face ID or simpler passwords), timer features that crash or cannot be created/edited, and persistent Bluetooth connectivity problems including frequent disconnections and failed pairings. Users also report firmware/update problems, device control failures, and errors like Agora Configuration Error. A few notes mention WiFi-based connections or firmware updates resolving some thermostat issues, but overall sentiment is negative with limited useful app functionality.
Pros
Cons
  • Frequent sign-in/out requiring re-authentication (random logouts; requests for Face ID or simple PIN).
  • Timers and controls crash or freeze; cannot create, edit, or disable timers reliably.
  • Bluetooth connectivity is unstable: devices disconnect often, fail to pair, or appear as other devices.
  • Firmware/update issues: app/device firmware updates fail or are required repeatedly; errors like Agora Configuration Error.
  • General instability and unreliable control: app glitches, can't switch controls, devices not appearing, and poor reliability across multiple devices.
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User Reviews

Recent rating average: 1.60
All time rating average: 2.00
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5 star
0%
4 star
5% (1)
3 star
11% (2)
2 star
5% (1)
1 star
79% (15)
DateAuthorRatingComment
2026-04-24 Ti***** App not reliably functional. I set timers and now I can’t even disable them without the app erroring out.
App not reliably functional. I set timers and now I can’t even disable them without the app erroring out.
2026-03-12 Ja***** Can you please make it so that it doesn’t log me out randomly every 10 or so days they make me log back in or at least give me Face ID or a pin code I can put in to get past having to login every single time please.
Can you please make it so that it doesn’t log me out randomly every 10 or so days they make me log back in or at least give me Face ID or a pin code I can put in to get past having to login every single time please.
2026-03-06 Ba***** The timer keeps crashing. / freezing!! Cant make new timers or chance the timers ? Very irritating ,,,
The timer keeps crashing. / freezing!! Cant make new timers or chance the timers ? Very irritating ,,,
2026-02-26 bl***** either stop making me sign in every week, enable face id to sign in, or require the passwords to be less complicated! i’m about to buy a different smart lightbulb bc this is the MOST annoying app i’ve ever had. do better.
either stop making me sign in every week, enable face id to sign in, or require the passwords to be less complicated! i’m about to buy a different smart lightbulb bc this is the MOST annoying app i’ve ever had. do better.
2026-02-10 bo***** Very glitchy. Won’t update firmware even with solid Bluetooth and 2.4 WiFi. Sick of resetting it to try resolve that and remote thermostat issues. Sure they imported these to piss off us purchasers
Very glitchy. Won’t update firmware even with solid Bluetooth and 2.4 WiFi. Sick of resetting it to try resolve that and remote thermostat issues. Sure they imported these to piss off us purchasers
2026-01-24 Cl***** IMO, The only thing worse than using an app that needs internet connectivity instead of LAN is an internet app that can’t use iPhone stored password and has a time out making you remember your password again.
IMO, The only thing worse than using an app that needs internet connectivity instead of LAN is an internet app that can’t use iPhone stored password and has a time out making you remember your password again.
2025-12-07 Ti***** The app is horrible. The sensor won’t connect to my Bluetooth but apparently keeps connecting to some random neighbor who keeps messaging on here to F off because the unit is his. Complete and utter nightmare.
The app is horrible. The sensor won’t connect to my Bluetooth but apparently keeps connecting to some random neighbor who keeps messaging on here to F off because the unit is his. Complete and utter nightmare.
2025-11-02 So***** I initially had a lot of issues with the app and my thermostat using Bluetooth connection only. Connecting the thermostat through WiFi prompted a firmware update for the thermostat which resolved the issues I was noticing.
I initially had a lot of issues with the app and my thermostat using Bluetooth connection only. Connecting the thermostat through WiFi prompted a firmware update for the thermostat which resolved the issues I was noticing.
2025-10-10 To***** I bought two fans for my dorm (the fans work great) I used the app for them and after 5 minutes of use on the app it no longer works. I can’t do anything on the app at all
I bought two fans for my dorm (the fans work great) I used the app for them and after 5 minutes of use on the app it no longer works. I can’t do anything on the app at all
2025-10-01 Ro***** This light is okay but the app doesn't work most of the time. Shouldn't need to log in every time you go to turn on a light in your house. Amazon said this is Alexa compatible. This has never connected. Said it needs to update but will never update 100% goes to about 58% and then gives an error. At this time I would not purchase again.
This light is okay but the app doesn't work most of the time. Shouldn't need to log in every time you go to turn on a light in your house. Amazon said this is Alexa compatible. This has never connected. Said it needs to update but will never update 100% goes to about 58% and then gives an error. At this time I would not purchase again.
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