Date	Author	Comment
2026-07-16	mm*****	Love It!!!
Love It!!!
2026-07-03	Eb*****	I almost got stranded because the app would not allow me to charge. It kept giving an error message saying that I was still in an active session when I had not charged my car that day.
I almost got stranded because the app would not allow me to charge. It kept giving an error message saying that I was still in an active session when I had not charged my car that day.
2026-05-24	Re*****	Went to use their chargers that have their labels on them and they don’t even show up on their app to even use.
Went to use their chargers that have their labels on them and they don’t even show up on their app to even use.
2026-05-18	5e*****	I love how now we can see Tesla and Ionna station in the app.
I love how now we can see Tesla and Ionna station in the app.
2026-04-02	no*****	downloaded hasn’t worked in three days been “under construction” not acceptable absolutely horrible!
downloaded hasn’t worked in three days been “under construction” not acceptable absolutely horrible!
2026-03-31	rr*****	After the update the app freezes and not a user friendly interface
After the update the app freezes and not a user friendly interface
2026-03-19	Ca*****	Says my Daytona charger has been charging for 30 hrs and I only used the public charging station for about 30 minutes! How can I fix the Stuck session??? I’ve tried everything except going to Buc-ee’s to tell them to see if they could do something about it. The people on the phone for this place told me to do everything I’ve already done bc I looked it up. Still nothing. The place is really no help and the app is ridiculous. Once my credits are gone I’ll be dropping the app! DO NOG USE THE APP!
Says my Daytona charger has been charging for 30 hrs and I only used the public charging station for about 30 minutes! How can I fix the Stuck session??? I’ve tried everything except going to Buc-ee’s to tell them to see if they could do something about it. The people on the phone for this place told me to do everything I’ve already done bc I looked it up. Still nothing. The place is really no help and the app is ridiculous. Once my credits are gone I’ll be dropping the app! DO NOG USE THE APP!
2026-02-23	Bi*****	Abysmal client service. Can’t support a user in Europe with an IOS account associated to the US. Can’t support their own apps (2 separate calls.) Had to throw it away.
Abysmal client service. Can’t support a user in Europe with an IOS account associated to the US. Can’t support their own apps (2 separate calls.) Had to throw it away.
2026-02-20	bm*****	I’m trying desperately to find where to set up my account to get access to my newly installed home type 2 charger but every link provided is useless and gives no assistance. It won’t even say WHICH stellantis account you need, so good luck and someone tell me where I need to make a login so I can actually use the features and diagnose issues on the unit. About ready to return the type 2 and say to heck with this nonsense because nothing is working and there is no guidance on diagnosing error codes. I didn’t pay my electrician enough for the multiple return trips to try diagnosing all these issues night by night after completing the install.
I’m trying desperately to find where to set up my account to get access to my newly installed home type 2 charger but every link provided is useless and gives no assistance. It won’t even say WHICH stellantis account you need, so good luck and someone tell me where I need to make a login so I can actually use the features and diagnose issues on the unit. About ready to return the type 2 and say to heck with this nonsense because nothing is working and there is no guidance on diagnosing error codes. I didn’t pay my electrician enough for the multiple return trips to try diagnosing all these issues night by night after completing the install.
2026-02-12	us*****	Because it’s worthless. Every time I try to charge using the credit provided with my lease the app is either unresponsive or reflects open chargers are in use. Every time I have to switch to the charger provider app and pay out of pocket. They will not reimburse. Huge scam.
Because it’s worthless. Every time I try to charge using the credit provided with my lease the app is either unresponsive or reflects open chargers are in use. Every time I have to switch to the charger provider app and pay out of pocket. They will not reimburse. Huge scam.

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