Reviews of Balltime AI

By: Balltime App

List of user reviews and ratings for Balltime AI

Total ratings

3.30 (Rating count: 27)

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Review summary

Balltime AI offers strong highlight tools and an intuitive workflow, with AI-driven clips and export options, but reliability issues and slow support hinder its value. Users praise easy navigation, quick camera-roll uploads, and features like vertical reels and tracking, while recurring upload failures and crashes limit usefulness.

Pros

Easy to navigate and use UI.
AI-powered highlight generation with player-specific clips (ID feature).
Quick upload from camera roll and efficient workflow for highlights.
Ability to export highlight reels with different features.
Vertical reels feature and volleyball tracking to analyze plays.

Cons

Uploads frequently fail, making it hard to upload videos.
Customer support is slow or unresponsive.
Stability issues: blank startup screen and crashes when adding more videos.

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User Reviews

Recent rating average: 2.30

All time rating average: 3.30

Upgrade to see all 15 reviews

40% (6)

Date	Author	Comment
2026-04-24	De*****	Fails to upload and customer service is bad and takes forever to get a hold of.
Fails to upload and customer service is bad and takes forever to get a hold of.
2026-04-15	De*****	This app works at first but then it stops. It fails to upload a lot and sometimes it misses some plays.
This app works at first but then it stops. It fails to upload a lot and sometimes it misses some plays.
2026-02-04	Ba*****	I had high hopes. Videos that I recorded with ipad camera roll THEN added to the app worked well. Then I tried recording IN app...lost 13 sets of my daughters gold winning tournament because the app stopped uploading. All I get is "Upload Failed". Tried customer support...you chat with a bot that gives you same answers over and over. Total WASTE of money! DON'T waste time or money.
I had high hopes. Videos that I recorded with ipad camera roll THEN added to the app worked well. Then I tried recording IN app...lost 13 sets of my daughters gold winning tournament because the app stopped uploading. All I get is "Upload Failed". Tried customer support...you chat with a bot that gives you same answers over and over. Total WASTE of money! DON'T waste time or money.
2025-04-30	Za*****	This app is absolute garbage. The AI is mediocre at best because don’t locate the correct player half the time. There’s also the unnecessary water mark that you can get rid of if u buy the subscription. But if you buy the wrong subscription and cancel it won’t let you buy the correct one right after you have to wait a month. Aside from that when I reached out to their customer support they responded once in a couple days and then they haven’t responded to my emails which have been sent for over a week. Don’t get this app but if you do make sure u get what you need and then delete it because it is nothing but a headache
This app is absolute garbage. The AI is mediocre at best because don’t locate the correct player half the time. There’s also the unnecessary water mark that you can get rid of if u buy the subscription. But if you buy the wrong subscription and cancel it won’t let you buy the correct one right after you have to wait a month. Aside from that when I reached out to their customer support they responded once in a couple days and then they haven’t responded to my emails which have been sent for over a week. Don’t get this app but if you do make sure u get what you need and then delete it because it is nothing but a headache
2025-03-15	KE*****	I hate this app because I can’t upload videos. I’ve reached out,used multiple devices,made new accounts. Still the uploads fail. When it did work it was great. Now it doesn’t work. Hope this bug will be fixed ASAP
I hate this app because I can’t upload videos. I’ve reached out,used multiple devices,made new accounts. Still the uploads fail. When it did work it was great. Now it doesn’t work. Hope this bug will be fixed ASAP
2025-03-07	sp*****	First time using it today and i inserted a 16 minute video, I didn’t wanna go through the hassle wihh th cutting and clipping every single rally, but this app made it 10x easier. I love the ID feature so you can grab clips for certain players.
First time using it today and i inserted a 16 minute video, I didn’t wanna go through the hassle wihh th cutting and clipping every single rally, but this app made it 10x easier. I love the ID feature so you can grab clips for certain players.
2025-02-09	fo*****	Downloaded app, set up account, entered athlete info, team and club. But then I closed the app. Now on opening I get a completely blank screen! I can reload the blank page and still nothing. I restarted my iphone, still nothing!
Downloaded app, set up account, entered athlete info, team and club. But then I closed the app. Now on opening I get a completely blank screen! I can reload the blank page and still nothing. I restarted my iphone, still nothing!
2025-01-12	mg*****	Downloaded app, set up account, entered athlete info, team and club. But then I closed the app. Now on opening I get a completely blank screen! I can reload the blank page and still nothing. I restarted my iphone, still nothing!
Downloaded app, set up account, entered athlete info, team and club. But then I closed the app. Now on opening I get a completely blank screen! I can reload the blank page and still nothing. I restarted my iphone, still nothing!
2024-12-12	VB*****	Awesome to look over film and help me with my game. Identifies certain players actions and stats. Very easy to navigate and use. You can also export highlight reels with different features. Overall and awesome app that is very easy to control and navigate.
Awesome to look over film and help me with my game. Identifies certain players actions and stats. Very easy to navigate and use. You can also export highlight reels with different features. Overall and awesome app that is very easy to control and navigate.
2024-12-06	Bl*****	The app is great for our needs, unfortunately it began crashing when I tried to add more videos. I expect that to be fixed soon.
The app is great for our needs, unfortunately it began crashing when I tried to add more videos. I expect that to be fixed soon.