Reviews of JC Ring

By: 立华赵 App

List of user reviews and ratings for JC Ring

Total ratings

3.90 (Rating count: 25)

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Review summary

Users praise JC Ring for solid health-data integration with Apple Health, a professional and user-friendly app with precise insights, and good value as an affordable alternative to higher-cost rings. However, multiple reviews cite serious drawbacks: unresponsive customer service, persistent connectivity/sync issues, updates that degrade usability, and occasional login problems. Some also request missing features. Overall, the product shows potential but reliability and support concerns limit its appeal.

Pros

Strong health-app connectivity and Apple Health integration, enabling syncing of health data.
Professional, user-friendly JC Ring app with precise data and insights.
Good value: an affordable alternative to pricier rings.
Cross-device availability on iPhone and iPad.

Cons

Poor customer service and unresponsive after-sales support.
Connectivity and sync problems: ring/app often fails to connect or complete syncing.
Firmware/software updates degrade usability.
Login/account creation issues.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.90

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55% (6)

Date	Author	Comment
2026-01-19	1D*****	Know that if you buy this ring and experience any problems at all, your investment is wasted if you can’t get the developers help. You will own a dead piece of electronics. Now, if the developer responds to this quickly and appropriately, you can choose how to proceed with making a purchase through this company. otherwise currently, I purchased this ring and it will not connect, and that makes it a bad investment and completely worthless!
Know that if you buy this ring and experience any problems at all, your investment is wasted if you can’t get the developers help. You will own a dead piece of electronics. Now, if the developer responds to this quickly and appropriately, you can choose how to proceed with making a purchase through this company. otherwise currently, I purchased this ring and it will not connect, and that makes it a bad investment and completely worthless!
2025-11-03	P.*****	I am enjoying this ring and its great connectivity and functionality. It connects to a lot of health apps. In the last week, when checking blood glucose, the initial report says LOW but the weekly chart is showing marginal. Is there a way to correct this?
I am enjoying this ring and its great connectivity and functionality. It connects to a lot of health apps. In the last week, when checking blood glucose, the initial report says LOW but the weekly chart is showing marginal. Is there a way to correct this?
2025-07-23	Vw*****	I love this ring, but you need to add swimming to the exercises.
I love this ring, but you need to add swimming to the exercises.
2025-05-31	ge*****	Overall I like the smart ring and app, I wish time was not in military time but instead 12 hour time. That’s the one thing I wish could be fixed and to not lose my data. I like how it syncs to Apple health. That allows me to store my health data. I like the app logo design. I like how it looks like the Apple Watch app logo design. Do not change the logo. App is nice but wish I could have this fixed.
Overall I like the smart ring and app, I wish time was not in military time but instead 12 hour time. That’s the one thing I wish could be fixed and to not lose my data. I like how it syncs to Apple health. That allows me to store my health data. I like the app logo design. I like how it looks like the Apple Watch app logo design. Do not change the logo. App is nice but wish I could have this fixed.
2025-03-03	ba*****	i tried logging in or making a new account and still it won’t work
i tried logging in or making a new account and still it won’t work
2025-02-16	Ow*****	At first, it was great. Unfortunately firmware and software updates make the ring useless. Customer service only responded after multiple messages over a month. When they responded, it was just copy and paste general responses. Nothing worthwhile.
At first, it was great. Unfortunately firmware and software updates make the ring useless. Customer service only responded after multiple messages over a month. When they responded, it was just copy and paste general responses. Nothing worthwhile.
2024-08-08	Ka*****	I can’t get past the sync page. It syncs for hours and hours and nothing ever happens. I’ve deleted the app and restarted multiple times. The instructions provide no guidance regarding the sync process. I’m very frustrated. The ring is useless since I can’t get the sync to complete.
I can’t get past the sync page. It syncs for hours and hours and nothing ever happens. I’ve deleted the app and restarted multiple times. The instructions provide no guidance regarding the sync process. I’m very frustrated. The ring is useless since I can’t get the sync to complete.
2024-07-18	no*****	A very affordable alternative to $300+ rings. More reliable than <$100 rings. Like that the app is available on iPhone and iPad
A very affordable alternative to $300+ rings. More reliable than <$100 rings. Like that the app is available on iPhone and iPad
2024-07-01	je*****	I got my ring in April of this year (2024) and it worked great for the first two week. Then I had issues charging it. I contacted customer service no response. I still continued to have issues charging it but I would eventually get the ring to charge to 100%. Now it’s not holding a charge. Contacted customer service again, no response same as last time. I charged it for 4 hours this morning because the manual says that resets the battery. It’s been off the charger for 3 1/2 hours and it’s already at 53% contacted customer support again for the 3rd time and guess what, no response. What a waist of 250$
I got my ring in April of this year (2024) and it worked great for the first two week. Then I had issues charging it. I contacted customer service no response. I still continued to have issues charging it but I would eventually get the ring to charge to 100%. Now it’s not holding a charge. Contacted customer service again, no response same as last time. I charged it for 4 hours this morning because the manual says that resets the battery. It’s been off the charger for 3 1/2 hours and it’s already at 53% contacted customer support again for the 3rd time and guess what, no response. What a waist of 250$
2024-06-07	Ka*****	The JC Ring app is incredibly professional and user-friendly. It offers precise data and valuable insights, making it an essential tool for anyone using a JC ring. Highly recommended!
The JC Ring app is incredibly professional and user-friendly. It offers precise data and valuable insights, making it an essential tool for anyone using a JC ring. Highly recommended!