Reviews of Firstleaf: Wine Scanner

By: Firstleaf App

List of user reviews and ratings for Firstleaf: Wine Scanner

Total ratings

4.40 (Rating count: 691)

Review summary

Reviewers are split: the wine and concept are appealing when the app is functioning, but stability and update-related issues are widespread. Repeated problems include the app failing to open, login loading, and difficulty seeing or managing upcoming shipments. Users also complain about limited in-app purchasing/customization and missing features like tasting notes, with some shipment-fulfillment problems cited as well. Overall, the app has potential, but reliability and in-app functionality require attention.

Pros

The app concept is intuitive and useful for discovering wines.
When the app works, users report enjoying good wine and tasting experiences.
There is perceived value in pricing and delivery flexibility, with responsive customer service.
Some users express positive sentiment about the app itself (e.g., love the app).

Cons

The app frequently won’t open or becomes unresponsive, especially after updates.
Login/verification can get stuck on loading screens, preventing access.
Users cannot view upcoming shipments or manage orders within the app and must check the web.
In-app purchasing and customization are limited; you can’t add wines to your subscription from the app.
Tasting notes input and other UX features are missing or regress after updates.

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User Reviews

Recent rating average: 1.70

All time rating average: 4.40

Upgrade to see all 51 reviews

43% (22)

Date	Author	Comment
2026-06-08	Sj*****	App is not letting me see my past or upcoming orders. Hard to tell what is going to be my next shipping date. Overall app is confusing.
App is not letting me see my past or upcoming orders. Hard to tell what is going to be my next shipping date. Overall app is confusing.
2026-03-20	Pi*****	You’re scanning system does not work at all
You’re scanning system does not work at all
2026-01-14	vi*****	It says it has to verify my connection before I login which doesn’t make sense and it won’t even verify. It just keeps a loading screen.
It says it has to verify my connection before I login which doesn’t make sense and it won’t even verify. It just keeps a loading screen.
2026-01-05	Pa*****	Used to work but hasn’t worked for about a month. I’m days away from canceling subscription.
Used to work but hasn’t worked for about a month. I’m days away from canceling subscription.
2025-12-30	SK*****	We’ve really been able to get in a good groove of wine my wife and i enjoy with each bottle. The price is right, the delivery flexibility is helpful, and the customer service is responsive!
We’ve really been able to get in a good groove of wine my wife and i enjoy with each bottle. The price is right, the delivery flexibility is helpful, and the customer service is responsive!
2025-12-19	Do*****	App isn’t working. Each time I tap something to do it just takes longer than a few minutes to even load. I cannot click on anything else because it didn’t respond. There are no updates so not sure what the issue is. Why can’t we just choose from your listed selection and pick what we want in our shipments. This is why I stopped using g it in the first place. Why not give more options inside of your app? Allow experienced wine drinkers to make their own selection and leave the apps automated choice selection for people who are newer to the wine drinking experience?
App isn’t working. Each time I tap something to do it just takes longer than a few minutes to even load. I cannot click on anything else because it didn’t respond. There are no updates so not sure what the issue is. Why can’t we just choose from your listed selection and pick what we want in our shipments. This is why I stopped using g it in the first place. Why not give more options inside of your app? Allow experienced wine drinkers to make their own selection and leave the apps automated choice selection for people who are newer to the wine drinking experience?
2025-12-11	Va*****	All the red wines was nasty
All the red wines was nasty
2025-12-09	ga*****	This app was awesome before the update. I am a club member. I can finally get into the app but it doesn’t show my upcoming shipment order at the top like it used to. I have to go into the web version and when I click on the wine it still won’t give me any info on the wine that’s being selected for me. I have to go and search the wine to read about it in the wine shop. Too many steps as it was much easier to navigate before. Please change the app back to the previous version
This app was awesome before the update. I am a club member. I can finally get into the app but it doesn’t show my upcoming shipment order at the top like it used to. I have to go into the web version and when I click on the wine it still won’t give me any info on the wine that’s being selected for me. I have to go and search the wine to read about it in the wine shop. Too many steps as it was much easier to navigate before. Please change the app back to the previous version
2025-12-05	tt*****	We try to open and it doesn’t work. It turns out as soon as it opens. The version is the actual one.
We try to open and it doesn’t work. It turns out as soon as it opens. The version is the actual one.
2025-11-22	AL*****	The app was great until they updated it. Now it won’t even open. If they don’t get it fixed soon, I’ll be canceling my membership
The app was great until they updated it. Now it won’t even open. If they don’t get it fixed soon, I’ll be canceling my membership