Reviews of Night Swim Coffee

By: Lunchbox Technologies Inc. App

List of user reviews and ratings for Night Swim Coffee

Total ratings

4.60 (Rating count: 376)

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Review summary

User reviews of Night Swim Coffee on Apple show repeated reliability issues, especially with payments and checkout. Payment processing failures prevent orders from submitting or being fulfilled across multiple reports. There’s also frustration over missing conveniences like a repeat-order option and Apple Pay, which makes checkout feel tedious. Overall, the pattern indicates instability and friction at ordering time rather than a smooth, reliable experience.

Pros

Cons

Payment processing failures and order submission errors are repeatedly reported (reviews 3, 4, and 8).
Lack of a repeat-order feature and no Apple Pay support make checkout more cumbersome (reviews 9 and 10).

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User Reviews

Recent rating average: 2.30

All time rating average: 4.60

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45% (5)

Date	Author	Comment
2026-01-28	DS*****	I tried to login, password didn’t work, do I tried resetting. However no email ever received (and yes, I confirmed not in Spam folder). Tried multiple times , nothing. Hopefully I can order as guest, but still inconvenient. Please fix!
I tried to login, password didn’t work, do I tried resetting. However no email ever received (and yes, I confirmed not in Spam folder). Tried multiple times , nothing. Hopefully I can order as guest, but still inconvenient. Please fix!
2025-12-23	nu*****	Why do you need access to all of that sensitive privacy info just for me to order coffee…uninstalling.
Why do you need access to all of that sensitive privacy info just for me to order coffee…uninstalling.
2025-08-23	gr*****	I have never been able to order ahead with this app. Payment error always fails. The one time it worked, the store didn’t get my order. Would love to order ahead at my favorite coffee shops.
I have never been able to order ahead with this app. Payment error always fails. The one time it worked, the store didn’t get my order. Would love to order ahead at my favorite coffee shops.
2025-04-27	an*****	The app was good at first but now it no longer allows me to order without getting an “error” message. I try to save my card information for payment and it doesn’t let me which does not let me order on the app. I’ve deleted the app, reinstalled it on my phone and still get the same error. Whoever NSW uses for the app definitely needs to fixed.
The app was good at first but now it no longer allows me to order without getting an “error” message. I try to save my card information for payment and it doesn’t let me which does not let me order on the app. I’ve deleted the app, reinstalled it on my phone and still get the same error. Whoever NSW uses for the app definitely needs to fixed.
2025-03-20	Ar*****	There is a bug that if you change the tip, leave the cart screen, then go back, the system resets to the default tip, not what you changed it to. If you forget to change it back, you get over or undercharged because you already changed the tip… why would it change it back? Also, the standard tip for a take out service is 10%, not the default 20%. 20% is for a sit-down service. I’m happy to leave a small tip, but workers should be paid fair wages and not have to rely on customers for tips as the bulk of the income. This default tip setting is not in line with what standard tipping is for a coffee.
There is a bug that if you change the tip, leave the cart screen, then go back, the system resets to the default tip, not what you changed it to. If you forget to change it back, you get over or undercharged because you already changed the tip… why would it change it back? Also, the standard tip for a take out service is 10%, not the default 20%. 20% is for a sit-down service. I’m happy to leave a small tip, but workers should be paid fair wages and not have to rely on customers for tips as the bulk of the income. This default tip setting is not in line with what standard tipping is for a coffee.
2024-11-22	St*****	Multiple attempts to put in info; warning/error messages flash then disappear before you can read it.
Multiple attempts to put in info; warning/error messages flash then disappear before you can read it.
2024-11-18	@v*****	Doesn’t work more than it does work… I wish I could leave more than one bad review.
Doesn’t work more than it does work… I wish I could leave more than one bad review.
2024-11-08	Br*****	Leaving 1 star because the payment processing fails regularly… as in I have to check my card to make sure the transaction processed and cannot rely on this app to confirm the order was submitted and fulfilled. This is one of several issues but this is a critical process that shouldn’t be failing with almost every order.
Leaving 1 star because the payment processing fails regularly… as in I have to check my card to make sure the transaction processed and cannot rely on this app to confirm the order was submitted and fulfilled. This is one of several issues but this is a critical process that shouldn’t be failing with almost every order.
2024-10-17	co*****	Slow when checking out or moving between screens, and can we get a feature where we can reorder the same thing from the same store and there’s a default payment method too? Don’t want to have to click through all the screens/select payment each time.
Slow when checking out or moving between screens, and can we get a feature where we can reorder the same thing from the same store and there’s a default payment method too? Don’t want to have to click through all the screens/select payment each time.
2024-10-12	Bo*****	Lacking Apple Pay, Repeat Order options
Lacking Apple Pay, Repeat Order options