Reviews of Chatway Live Chat & AI Chatbot

By: Chatway App

List of user reviews and ratings for Chatway Live Chat & AI Chatbot

Total ratings

4.90 (Rating count: 276)

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Review summary

Reviewers consistently praise Chatway as a fast, easy-to-use live chat widget that is free or affordable and works well for small businesses and agencies. The app delivers real-time communication, simple tools and dashboards, and solid customer service. Users appreciate its seamless integration with WordPress and other platforms, its clean UI, and its lightweight setup that doesn’t log jam with ads. While glowing overall, reviewers emphasize reliability and quick support as key strengths, making it a strong option for small sites looking to improve customer engagement and response times.

Pros

Fast and seamless live chat experience
Easy to use with simple tools and dashboards
Free or affordable with no ads
Strong customer service
Well-suited for small businesses and agencies

Cons

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User Reviews

Recent rating average: 5.00

All time rating average: 4.90

Upgrade to see all 59 reviews

2% (1)

Date	Author	Comment
2026-08-17	Is*****	Perfect chat app, easy to Instal and easy to use
Perfect chat app, easy to Instal and easy to use
2026-08-06	Ye*****	D
D
2026-07-18	Di*****	Best live chat assistance app you won't even notice a difference between the paid version and the free version the live chat is extremely important and helpful for small and large businesses
Best live chat assistance app you won't even notice a difference between the paid version and the free version the live chat is extremely important and helpful for small and large businesses
2026-07-10	Te*****	I had an installation issue that took several hours (due to limited options at my hosting provider). The team (Patrick in particular) was patient, efficient, & professional throughout the process. The app itself does just what it says.
I had an installation issue that took several hours (due to limited options at my hosting provider). The team (Patrick in particular) was patient, efficient, & professional throughout the process. The app itself does just what it says.
2026-07-09	Ch*****	It’s very easy to use
It’s very easy to use
2026-06-23	Mi*****	Customizable and great UX
Customizable and great UX
2026-06-07	RP*****	The first impression was awesomely an intuitive feeling and design
The first impression was awesomely an intuitive feeling and design
2026-05-27	ad*****	This chatbot is really useful and highly recommended!
This chatbot is really useful and highly recommended!
2026-05-22	Br*****	People like to connect in many ways. Chatway works as intended. Instantly
People like to connect in many ways. Chatway works as intended. Instantly
2026-05-02	Po*****	Great app and good customer service!
Great app and good customer service!