Date	Author	Comment
2026-01-06	tr*****	UI is better but I’m pretty sure you tanked the points I had & the whole tier system is just worse. Really leaning into capitalism with the changes. ALSO WHY THE STORE SMELL LIKE THAT IN EAST ATHENS.
UI is better but I’m pretty sure you tanked the points I had & the whole tier system is just worse. Really leaning into capitalism with the changes. ALSO WHY THE STORE SMELL LIKE THAT IN EAST ATHENS.
2026-01-01	Ti*****	I’ve seen several other reviews asking for the return of the “special notes” section and more options for grilling vegetables. My local store told me to call after I placed the order to give my special instructions but this is creating more work for your employees and customers. You should also remove all reviews where customers are giving praise to their local Barberitos maybe then you’d get a more accurate rating of your App.
I’ve seen several other reviews asking for the return of the “special notes” section and more options for grilling vegetables. My local store told me to call after I placed the order to give my special instructions but this is creating more work for your employees and customers. You should also remove all reviews where customers are giving praise to their local Barberitos maybe then you’d get a more accurate rating of your App.
2025-09-16	Pe*****	Won’t let me advance in order past the selection of salsas for the complimentary chips. It keeps prompting me to select 1 or 2 options even though I have selected the salsa. No (reasonable) combination of salsas or amounts of salsas bypasses this glitch. Had to order online, app useless for ordering.
Won’t let me advance in order past the selection of salsas for the complimentary chips. It keeps prompting me to select 1 or 2 options even though I have selected the salsa. No (reasonable) combination of salsas or amounts of salsas bypasses this glitch. Had to order online, app useless for ordering.
2025-07-26	da*****	Food and service was great scanning your receipts is way to hard been a member since this location opened
Food and service was great scanning your receipts is way to hard been a member since this location opened
2025-05-17	HK*****	Food was ok but needs much work on customer service!!! No greeting, no smiles, did not seem to want to serve customers!!! To be a brand new store workers had absolutely no enthusiasm!!!
Food was ok but needs much work on customer service!!! No greeting, no smiles, did not seem to want to serve customers!!! To be a brand new store workers had absolutely no enthusiasm!!!
2025-04-07	br*****	This place is awesome & the workers are very friendly!
This place is awesome & the workers are very friendly!
2025-04-07	Hf*****	I want to have two of the toppings grilled, but I don’t see a way to do that on the app. Fix this please! Also, the app struggles to apply promo codes.
I want to have two of the toppings grilled, but I don’t see a way to do that on the app. Fix this please! Also, the app struggles to apply promo codes.
2025-02-26	MS*****	I like Barberitos food and my family does too but the app is unusable for us. It only lets you add 3 toppings to what you are ordering. You should be able to order it the way you want just like you do in the restaurant! Fix this please!
I like Barberitos food and my family does too but the app is unusable for us. It only lets you add 3 toppings to what you are ordering. You should be able to order it the way you want just like you do in the restaurant! Fix this please!
2025-02-01	Al*****	Fast, easy, quiet and so delicious. Definitely making this a weekly/bi-weekly visit.
Fast, easy, quiet and so delicious. Definitely making this a weekly/bi-weekly visit.
2025-01-28	Fl*****	Kudos to the GM Rick in Asheville for excellent customer service and for being so professional,proficient,and listening great communication skills this is key, all while being patient and courteous! Thank you for being there and it is evident why you are the GM kudos Sir! Thank you so kindly.🌻
Kudos to the GM Rick in Asheville for excellent customer service and for being so professional,proficient,and listening great communication skills this is key, all while being patient and courteous! Thank you for being there and it is evident why you are the GM kudos Sir! Thank you so kindly.🌻

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